Street Navigator
Salary: £25630 – £30,490 depending on experience
Hours: Full-time – 35 hours per week
Contract: Permanent
Location: Birmingham
Ref: 1647
At Cranstoun, we are always in search of talented and experienced individuals to join our team.
The Birmingham Street Navigator Service works with Birmingham citizens (single adults and/or couples 25 years old or above) with accommodation that are outdoors engaging in ‘street activity’ e.g. rough sleeping, begging, street drinking/drug using and other ‘social activities.
Street Navigators will offer intensive, wraparound support to help citizens back into their accommodation, reducing their level of street-based activity and associated anti-social behaviour, with the overall aim of reintegrating citizens into their local communities and reducing their reliance on the streets.
Street Navigators will recognise that citizens may present with a range of complexities and could be living with traumas that make engagement with ‘traditional’ and ‘mainstream’ services difficult. This requires Street Navigators to provide a trauma-informed, person-centred and relational approach to engagement and the ongoing support offer to the citizen as a means of developing trust and confidence with the service, and to ensure short- and longer-term needs are met.
Street Navigators will work in a multi-agency network including alongside outreach services, Community Safety teams, local BID teams, commissioned/none-commissioned accommodation providers, West Midlands Police and British Transport Police. Street Navigators will also support citizens to access relevant support agencies when ready. This could include health care, substance misuse services, local community services and DWP.
It is important that the service is available to our citizens when it is needed. Therefore, work may be required outside of the conventional working week, and being included in a rota of duties, to ensure that service delivery is available when needed by citizens, including evenings, weekends and on bank holidays, may be expected.
All posts are subject to an enhanced DBS Disclosure.
To apply for this role, please submit your CV, along with a Cover Letter outlining your skills, experience, relevant qualifications and values fit for the role to hr@cranstoun.org.uk. Please ensure you clearly state the Job Reference Number on your Cover Letter.
For further information about the roles please contact Mark Byrne, Team Leader mbyrne@cranstoun.org.uk
Closing Date: 5pm 01/02/2026
Interview Da tes: TBC