Store Associate

We have an exciting opportunity for a Store Associate to join our friendly team at Barnardo's Wolverhampton Pendeford Park Community Branch.

This will be a fantastic opportunity for someone who is passionate, motivated, and keen to help raise funds to support the most vulnerable children and young people in the UK.

As a Store Associate you will support the Store Manager, other Store Associates, and volunteers to help run a busy store, you will have the opportunity to develop and learn within the store.

Store Location: Unit 2 Pendeford Park, Wolverhampton, West Midlands, England, WV9 5PG.

Hours: 21 hours

Some of the Key Responsibilities

• Excellent Customer Service
• Visual Merchandising
• Helping to run the store when the Manager absent.
• Organising Stock, Pricing and Steaming stock before going on the shop floor.
• Ensuring Stock is generated over the door by members of the public and ensuring donors sign up for gift aid.
• Implement any promotion in the store as directed by Head Office or your Area Business Manager or your Store Manager.
• Achieve and maintain high standards of housekeeping, organisation and cleanliness throughout the Store, including the sales floor and stockroom areas.
• Actively encourage the public to donate saleable stock.
• Rotate stock on a daily basis so that no garment remains on the shop floor for any longer than the agreed time limits.

Ideal candidates should have

• Experience of working in a customer service environment
• Experience of cash handling
• Experience of supervising staff/volunteers
• Experience of working on own initiative
• Knowledge of working in a fashion environment
• Basic IT, admin and numeracy skills

* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires

Interview Date: Where an interview date has been given in the advert, this will be the only date available, Please check this before proceeding with your application. If you require a reasonable adjustment as part of the recruitment process, please let us know and we will discuss appropriate arrangements with you.

About Barnardo's

Our commitment to Equality, Diversity and Inclusion (EDI) is reflected in our values and our practice, and we have invested in this area of our work to ensure that we can deliver on our commitments to be an inclusive employer. EDI is a key enabler of our purpose as a charity and we want to ensure that the diversity of our teams is reflective of the communities we serve and that we continue to learn and develop our work with a focus on inclusion. We particularly encourage applications from candidates from Black, Asian and Minoritised Ethnic Communities, candidates who are LGBT+ and Disabled candidates.

• 26 days annual leave plus bank holidays, increasing after 5 years service
• The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
• Service related sick pay from day 1
• Cycle2work scheme
• Interest free season ticket loans
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Corporate University

*T&C's apply based on contract

• Reference number:23501
• Job Title:Store Associate
• Location:Wolverhampton Pendeford Park Community Branch
• Contract type:Permanent
• Hours:21
• Salary:£13.45 per hour
• Closing Date:10 August 2026
• Interview Date:17/08/26