Steps2Work Employment Co-ordinator

JOB DESCRIPTION

ROLE TITLE:

Steps2Work Employment Co-ordinator

REPORTING TO:

Charlie Fowler – Assistant Programme Manager

LOCATION:
HOURS:

Woking – Office based
1 x 21 hours per week (Tuesdays, Wednesdays and Thursdays 9.30-5pm)
Fixed term to 31st March 2027

SALARY:

£14.37 per hour

DIRECT REPORTS:

0

CLOSING DATE:

Monday 9th March 2026

INTERVIEW DATE:      Monday 16th March 2026

Surrey Care Trust is a local charity that helps people to improve their skills for life, work and learning through
counselling, education, mentoring and volunteering. Our programmes support disadvantaged families in improving
their chances in life. Through our programmes we are enabling people throughout Surrey to overcome the
disadvantage of low skills, poor educational achievement, limited opportunities and tough financial circumstances.

We offer a broad range of programmes - support for families and their children at our Spelthorne Family Centres;
offering vulnerable and challenging young people an alternative approach to education at our STEPS learning centre;
a free and independent youth counselling service for young people aged 16 – 25; mentoring young people and
adults to help them gain confidence and make positive changes; improving mental health and wellbeing through
Steps2Work Wellbeing and our nurture through nature programme at Gateway and Outside and Active; working to
bring the community together and taken action on local issues with our Stanwell Community Group project;
supporting 18-24’s into employment through Steps2Work in Woking; and creating a different environment for
people to learn new skills and give something back to society on our Swingbridge Community Boats.

Surrey Care Trust has been appointed by Woking Borough Council to provide an employment hub for
young people aged 18 – 24yrs (and those young people leaving care).  We will be working with the DWP,
Woking Borough Council and other partners to agree service users’ strengths, discus their aspirations, look
at any barriers and challenges they may have and develop a plan with them to move them into
employment, further learning or opportunities to increase their skills and experience.  The Project is now in
Year 5 of this funding and we are currently seeking further funding for Year 6 of this programme.

Our Vision
We are the local charity working with volunteers, to make Surrey a place where vulnerable people have the
opportunities, skills and support they need to achieve their potential.

HR1.ISO.V5

Our Mission
We are breaking the Cycle of Disadvantage in Surrey by equipping vulnerable people with the skills and confidence
they need to change their lives, and their futures.

Overall purpose of the role

In this role you will co-ordinate, assist and motivate young people to overcome barriers and challenges to
employment and/or education and support them into sustainable employment or training opportunities.

You will improve the employability of young people who are referred to the Woking Youth Hub by
understanding their individual needs and aspirations, agree goals toward reaching them and working
alongside them to support them in gaining the necessary confidence and skills.  Signposting them to
relevant organisations, monitoring progress and working alongside the team and volunteer mentors to
provide a holistic approach to achieving short- and long-term employment and education opportunities.

Duties and Responsibilities:

  Manage a caseload of participants requiring additional support to improve their employment, well-

being or education.

  Assess clients’ existing situation, aspirations and strengths/weaknesses and help establish realistic
goals and action for them to work on, providing encouragement, advice and guidance as needed to
help them secure employment.

  Provide consistency and continuity of service for people attending the Hub.
  Maintain awareness of education and employment opportunities available within the Woking area,

highlighting these to participants as appropriate.

  Recruit, train, support and manage volunteer mentors from a range of backgrounds.
  Match volunteer mentors with clients
  Attend, train and support volunteer mentors and mentoring meetings/ training as required
  Respond to safeguarding concerns, reporting to Designated Safeguarding Lead and liaising with

mentors accordingly.

  Complete, and report on participant files/data/outcomes and liaise with the Woking Youth Hub Team

to ensure all data and recording systems are retained in an appropriate format

  Help with collecting case studies and reporting on successes to share with the funder, SCT and Board.
  Explore employment opportunities that may be suitable for clients; linking in and building relationships

with potential placement providers and liaising with the DWP Work Coaches

  Carrying out initial assessments, ID and employment check status
  Any other duties commensurate with the role

Please note you will be required to undertake DBS clearance for this role

Person Specification

ESSENTIAL

DESIRABLE

Education, Training and Work Qualifications

A Level standard or equivalent

National recognised relevant qualification e.g. youth
work, teaching, counselling or psychology

Information, Advice and Guidance qualification

Relevant Experience

 Experience of working with people who face barriers
and challenges around employment/well-being

Experience of working with unemployed people

Experience of working with unemployed adults with
proven results/outcomes
Experience of working in a charity, with volunteers or
within education

Good standard of computer literacy including Microsoft
Office at intermediate level
Demonstrable creative problem-solving skills and a
positive approach to challenging and overcoming any
limiting beliefs held by participants.

Strong excel skills

Knowledge

 Safeguarding awareness and training, and a
recognition of the importance of safeguarding

An understanding of the Safeguarding and the levels of
need
Some experience of working with professionals
supporting young people and responding to
safeguarding issues.

Skills and Expertise

 An ability to empathise with and motivate others, with
a passion for people to thrive, whilst recognising
professional boundaries
An ability to network and build business relationships

A proven ability to work independently and manage
your workload, calendar and appointments whilst
ensuring deadlines are met
Excellent planning, administrative and organisational
skills
Demonstrate a high level of professionalism and
initiative when making decisions
Excellent verbal and written communication,
interpersonal & listening skills and able to relate
confidently to both adults and young people
Flexible in approach, using initiative, prioritise own
workload without day-to-day supervision and work
remotely
An ability to empathise with and motivate others, with
a passion for people to thrive

Experience of delivering presentations or training to
groups with confidence.

Demonstrable creative problem-solving skills and a
positive approach to challenging and overcoming any
limiting beliefs held by participants.
Car driver with full licence, and flexibility to drive across
the borough/county when required

This role will be based at our Woking Youth Hub and with some travel to meet individuals nearer their home
where appropriate. There is a chance that this venue may change in time and may require some flexibility to
support young people in Woking.

A DBS check will be required for this role.

For an initial discussion about this role please contact:
Cathy Leamon, Steps2Work Project Lead 07730 570305  cathy.leamon@surreycaretrust.org.uk

– Closing date for applications is