STaR Specialist Engagement Worker

STaR Specialist Engagement Worker

• locations
• Devon SSMTR - Magdalene House

• time type
• Full time

• posted on
• Posted Today

• job requisition id
• JR011775

STaR Specialist Engagement Worker - Exeter

Location: CoLab, ExeterWorking Hours: 37 hoursContract Type: PermanentSalary: £24,243 - £28,930

The System Treatment and Recovery (STaR) project, funded by the national Rough Sleeper Drug & Alcohol Treatment Grant, aims to improve health, housing, and recovery outcomes for people experiencing or at risk of rough sleeping.

Using a One Team approach, we provide joined-up, wraparound support through a partnership spanning substance misuse, physical health, housing, psychiatry, and social inclusion. Our multi-skilled team includes a project co-ordinator, team leader, specialist enablement workers, psychologists, GP, nurses, and administrators. 

About the Role

STaR is designed to reach those who find traditional treatment hard to engage with, testing new ways to support meaningful recovery. Staff hold small caseloads, allowing time to tailor interventions and build trust with clients often seen as “too complex” for mainstream services.

We’re looking for someone passionate about recovery. Someone who understands that lasting change comes from empowering people across all areas of their lives. 

What You’ll Do

• Work as part of the

  System Treatment and Recovery (STaR)team to support people experiencing or at risk of rough sleeping.

• Provide

  wraparound, person-centred supportaddressing health, housing, and recovery needs.

• Hold a

  small caseload, allowing time to build trust and deliver meaningful, tailored interventions.

• Engage individuals who have found it difficult to access or remain in traditional treatment services.

• Collaborate within a

  multi-disciplinary teamincluding psychologists, GPs, nurses, housing and social inclusion specialists.

• Contribute to

  innovative ways of workingto improve engagement and recovery outcomes.

• Work collaboratively with partners to

  reduce barriers to treatmentand promote holistic recovery.

• Support clients to

  build stability, confidence, and independencein all areas of their lives.

To Succeed in This Role, You’ll Need:

• Passionate about

  recovery and empowermentfor people experiencing homelessness or complex needs.

• Understanding that

  true recoveryinvolves support across health, housing, and social wellbeing.

• Experience of working with individuals affected by

  substance misuse, mental health, or homelessness(desirable).

• Skilled at building

  trusting, respectful relationshipswith people who may be wary of services.

• Able to

  work collaborativelyas part of a multi-agency team.

• Flexible, compassionate, and resilient when working with people facing multiple challenges.

• Committed to

  inclusive, non-judgmental, person-led practice.

• Strong communication and organisational skills.

For full person specifications and job details, please visit <i>this link.</i>

About Waythrough

Formed in 2024 through the merger of Humankind and Richmond Fellowship, Waythrough is now one of the largest mental health and social support charities in England.

With 3,500 staff and volunteers across more than 200 services, we help people to live full, meaningful lives.

Some roles may still appear under our legacy brands (Humankind, Richmond Fellowship, Aquarius) while we complete our integration — but wherever you join us, you’ll be part of one supportive team, sharing one purpose.

What We Offer

We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:

• 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
• Pension scheme with 4.5% employer contribution, matched up to 6.5%
• Life assurance (3× annual salary)
• Enhanced sick pay and family-friendly pay
• Birthday leave and the option to buy up to 5 extra days’ annual leave
• Professional fee reimbursement for relevant qualifications
• 24/7 online GP access and Employee Assistance Programme
• Recognition and long service awards via our Way to GoandAspirationsportals
• £500 Recommend a Friendbonus
• Cycle to Work scheme and Credit Union membership
• Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
• Free will writing service and wellbeing initiatives throughout the year

Inclusion and Accessibility

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities — especially those with lived experience of the issues we support.

If you need adjustments or support to apply, please email recruitmentteam@waythrough.org.uk.

How to Apply

If you’re viewing this advert on an external platform such as Indeed, please click ‘Apply via Company Website’ to view the full job description and submit your application.

Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.

Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band. 

About Waythrough 

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.

Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.

Make a real difference in your community 

Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.

What We Offer

We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:

• 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)

• Pension scheme with 4.5% employer contribution, matched up to 6.5%

• Life assurance (3× annual salary)

• Enhanced sick pay and family-friendly pay

• Birthday leave and the option to buy up to 5 extra days’ annual leave

• Professional fee reimbursement for relevant qualifications

• 24/7 online GP access and Employee Assistance Programme

• Recognition and long service awards via our

  Way to GoandAspirationsportals

• £500

  Recommend a Friendbonus

• Cycle to Work scheme and Credit Union membership

• Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good

• Free will writing service and wellbeing initiatives throughout the year

Inclusion and accessibility 

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.

We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.

If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk 

Closing Date: