Specialist Temporary Accommodation Officer
- Location:City of London
- Closing Date:21 July 2026
- Pro Rata Salary:30,246.94
- Contract Type:Permanent
- Working Location Type:Hybrid
- Hours per week:39
We are Hestia. We make a difference.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Specialist Temporary Accommodation Officer to play a pivotal role in our Homelessness Service in London.
Sounds great, what will I be doing?
Manage a frontline caseload of individuals and families who are homeless, at risk of homelessness, or living in temporary accommodation, delivering tailored assessments, action plans, and practical interventions to secure and sustain stable housing. Work collaboratively with landlords, housing providers, statutory and community agencies to coordinate support, prevent tenancy breakdown, promote independence, and achieve positive outcomes while maintaining accurate case records and meeting contractual performance targets.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Strong knowledge of housing and homelessness issues, with experience supporting people facing complex challenges in a fast-paced, target-driven environment. Excellent case management, communication, negotiation, and relationship-building skills are essential, alongside the ability to manage competing priorities, coordinate multi-agency support, maintain accurate records, identify safeguarding concerns, and deliver solution-focused, person-centred support that promotes long-term housing stability and independence.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call:We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview:Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Our commitment to Equality, Diversity, and Inclusion
We are a disability confident employer
Safeguarding Statement
Important Information for Candidates
We are Hestia.
We support adults and children in times of crisis.
We make a difference.
We are passionate.
We are innovative.
We are courageous.
We are genuine.
We are respectful.
We are dedicated.
We collaborate.
We are a charity.
Wellbeing support
Discounts
Blue Light Card
Eye Care Vouchers
Cost of living support
Flexible working
Domestic Abuse Support
Mental Health First Aiders
Contributory Pension Scheme
Long Service Recognition
Employee Assistance Programme
Cycle to Work scheme
Smart Technology Loans
Time Off In Lieu
Buy and Sell Annual Leave
Refer a Friend Scheme
Clinical Supervisions
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