Specialist Care Team Leader
About the role
Specialist Care Team Leader
Job details
Salary
£14.85 per hour weekdays £18.57 per hour at weekends
Hours of work
40hours weekly, 42 weeks per year
Location
Ullenwood
Location status
Onsite Ullenwood
Contract type
Permanent
Interview date
TBC
Closing date
27/09/2026
About the role
Specialist Care Team Leader
42 Weeks per Year | 40 Hours per Week
Be the leader who helps young people with complex disabilities achieve extraordinary outcomes.
At National Star, we believe that disability should never be a barrier to ambition, opportunity or independence.
We're looking for an experienced and compassionate Lead Facilitator to inspire colleagues, lead shifts, and support young people with complex physical disabilities, learning disabilities and additional support needs to live their best lives.
This is more than a care role. You'll be a role model, coach, mentor and advocate, helping create an environment where both students and colleagues can thrive.
Why join us?
• Stable 40-hour contract over 42 weeks a year
• Opportunity to lead and develop a team
• Work alongside therapists, clinicians, tutors and specialist professionals
• Extensive training and career development opportunities
• Make a genuine difference to the lives of young people with disabilities
• Be part of an organisation driven by inclusion, respect and empowerment
What you'll be doing
As a Lead Facilitator, you'll support the day-to-day running of a residential area while providing outstanding care and learning support.
You'll be responsible for:
• Leading shifts and supervising colleagues.
• Supporting and developing team members, including new starters.
• Promoting high standards of care, dignity and wellbeing.
• Working closely with therapists, tutors and healthcare professionals.
• Supporting students in residential, educational and community settings.
• Administering medication and ensuring care plans are followed.
• Supporting learning, independence, communication and life skills.
• Organising activities, social opportunities and community experiences.
• Acting as a positive role model who leads by example.
Who we're looking for
We want people whose values align with ours:
• Compassionate and respectful.
• Positive and resilient.
• Passionate about helping others achieve their potential.
• Able to lead and motivate a team.
• Committed to inclusion, equality and person-centred support.
• Confident making decisions in a fast-paced environment.
• Dedicated to delivering outstanding outcomes for young people.
Essential requirements
External applicants
Minimum of 2 years' experience in care/support services.
Experience supporting people with disabilities, complex needs or within a residential setting.
Experience leading, supervising or coordinating colleagues.
Level 3 Diploma in Health & Social Care (or equivalent).
About us
National Star is a growing charity with more than 1,400 staff based in England and Wales. Established more than 50 years ago, we’ve supported hundreds of young people with disabilities to achieve their potential.
Staff benefits
Fantastic career development opportunities and comprehensive induction programme – theory and practical
Subsidised bus service from central Gloucester and central Cheltenham to Ullenwood (subject to availability)
Award-winning training
Free use of National Star facilities at Ullenwood, including a heated indoor swimming pool and fitness suite
Westfield medical cover
Life insurance cover
Employee helpline
Contributory pension scheme
Opportunity to purchase a TOTUM discount card
Employee discounts at attractions, high street retailers, supermarkets, utilities and motoring, plus much more
Last reviewed on 12/09/2026