Social Media & Digital Engagement Coordinator

Social Media & Digital Engagement Coordinator

Department

Creative Team

Employment Type

Fixed Term

Minimum Experience

Experienced

Hillsong UK is looking for a Social Media & Digital Engagement Coordinator to lead and grow our presence across social media platforms. This role is more than posting content – it is about creating meaningful engagement, strengthening connection with our church communities, and sharing the heart of Hillsong UK online.

You will manage national social media channels, provide guidance to locations across the UK, and help local teams communicate effectively in their own context. If you are creative, strategic, and passionate about digital storytelling for a faith-based community, this role is for you.

Key Responsibilities

Social Media Strategy & Planning

• Develop and implement strategies for Instagram, YouTube, Facebook, and emerging platforms.
• Maintain the social media calendar aligned with church campaigns and activities.
• Translate sermons, ministries, and events into engaging digital content.
• Identify growth opportunities, audience trends, and platform developments.

Content Creation & Storytelling

• Produce social-first content including reels, stories, carousels, short videos, and graphics.
• Collaborate with the Video Producer & Editor on larger campaigns.
• Ensure all content reflects Hillsong UK’s brand and values.

Community Engagement

• Monitor and respond to comments and messages in a timely and pastoral manner.
• Foster a welcoming and safe online environment.
• Escalate sensitive or pastoral situations where appropriate.

Analytics & Insights

• Track performance across platforms and provide insights to the Communications Director.
• Use data to refine strategies and improve engagement outcomes.

Campaign & Event Support

• Capture live social content at key events, with occasional Sunday involvement if required.
• Co-ordinate social media for major church campaigns and initiatives.

National Support

• Provide guidance to Hillsong UK locations on social media best practice.
• Support local teams in producing effective digital content and building confidence in digital engagement.

Who We’re Looking For

Faith & Character

• A personal relationship with Jesus Christ and commitment to the vision of Hillsong Church.
• Regular involvement in church life and alignment with Biblical standards.
• Spiritual maturity, teamwork, and a positive, collaborative attitude.

Skills & Experience

• Relevant qualification or equivalent professional experience in Communications, Digital Media, Marketing, or a related field.
• Proven experience managing social media platforms and creating digital-first content.
• Experience analysing metrics and adjusting strategy accordingly.
• Strong understanding of social media platforms, trends, algorithms, and digital culture.
• Skilled in content creation tools such as Adobe Creative Suite or equivalent.
• Excellent written communication, planning, and organisational skills.

Why You’ll Love This Role

You’ll have the opportunity to creatively share Hillsong UK’s vision, engage communities across the nation, and help our teams communicate effectively online. If you are passionate about digital storytelling and want to make a real impact in a growing, faith-driven organisation, we would love to hear from you.

Apply today and be part of a team shaping the future of Hillsong UK’s digital presence!

Location

London (Hybrid)

Department

Creative Team

Employment Type

Fixed Term

Minimum Experience

Experienced