Single Point of Access Worker

Leeds £24,308 per annum Full-time, 37 hours per week Fixed Term – Maternity Cover

Contract: Maternity Cover Closing date: Flexible  Interview date: TBC

We are looking for a full-time Single Point of Access Worker (SPA) to join our Leeds Sensory Service

This role is full time and will be responsible for processing incoming referrals (via the phone, video call, emails, face to face) and other enquiries to the service.

As part of the role you will:

• Log referrals on to our database, record and support collation of statistics for BID Services and Local Authority for quality assurance and monitoring purposes e.g. daily, monthly, quarterly, bi-annually and annually.
• Undertake initial assessments with service users who have a sensory impairment in order to identify the options available to meet their needs.
• Respond to telephone enquiries, keep records of these and refer on to team members as appropriate..

To be successful for this post:

• Able to communicate clearly and have a good telephone manner
• Able to work within tight deadline and able to manage own workload

Apply now

To apply for this role, you can email your CV to us with a supporting statement, apply online or complete our application form and email this to us. If you are Deaf, we welcome applications in BSL. Find out more here.