Shop Manager

Shop Manager

Type: Permanent

Location: Wareham, Dorset

Salary: £28,163.20

Overview

Do you love retail and animals?

Would you like a role where your work directly helps animals feel safe, cared for and loved?

At Margaret Green Animal Rescue, every item sold in our charity shops helps fund rescue, care and enrichment for animals who need a second chance. Our Wareham shop is a vital part of this work, and we’re looking for a kind, confident and hands-on Shop Manager to lead it.

What this role is really about

This role is about leading people, running a great shop and making a difference.

You’ll create a welcoming, well-organised shop that customers love to visit, volunteers feel proud to work in, and that raises vital funds for animals in our care.

Your main duties will include

• Leading the day-to-day running of the Wareham shop, ensuring it opens, trades and closes smoothly
• Managing, supporting and motivating a team of volunteers, helping them feel confident, valued and involved
• Recruiting and training new volunteers, making sure they receive a warm welcome and ongoing support
• Sorting, pricing and merchandising donated stock, using your retail judgement to maximise income
• Monitoring sales and targets, and taking practical action to improve performance
• Delivering excellent customer service, creating a friendly and welcoming experience for every visitor
• Ensuring high standards of presentation, cleanliness and safety throughout the shop
• Handling cash, banking and paperwork accurately, in line with charity procedures
• Following health & safety, safeguarding and charity retail policies
• Building positive relationships in the local communityand supporting fundraising activity

We’d love to hear from you if you…

• Enjoy leading and supporting people
• Have experience in retail (management experience is ideal, but not essential)
• Are organised, reliable and happy to be hands-on
• Have a good eye for stock, value and presentation
• Care deeply about animal welfare and the work of charities
• Enjoy being part of your local community

Experience working with volunteers or in charity retail is a bonus, but not essential — we’re looking for the right attitude and heart.

Why join Margaret Green Animal Rescue?

• Because every sale helps an animal in need
• Because you’ll be part of a supportive, caring and values-led organisation
• Because your work will have real meaning and impact
• Because you’ll be trusted, supported and encouraged to grow

If you’re looking for a role where your retail skills, leadership and compassion come together, we’d love to hear from you.

Apply today and help change lives — one shop at a time.

This position is full-time at 40 hours per week, across 5 days (Monday – Saturday).

Benefits

Qualifications & Experience

Application Form

Thank you for your interest in applying for a vacancy at Margaret Green Animal Rescue.
Please complete the form below to begin your application.