Shop Manager

Location: Dalgety Bay

Salary: £26,583 - £28,147 per annum (pro rata)

Contract Type: Permanent, Full time 37.5 hours per week (5 days out of 7). We are happy to consider job share with part time hours

Position Type: {Advertised Full Time / Part Time}

Closing Date: 25/01/2026 23:59

The Vacancy

Do you want a job with real purpose in charity? Do you have a passion for fashion, retail, and second-hand clothing?

We are looking for a Shop Manager to join our team in Dalgety Bay, to elevate shop visual and product standards, to maximise income through commercial awareness and adept short term planning, promoting and maintaining first class levels of service to the public and to raise awareness of CHAS.

At CHAS, we support families during the toughest of times. We have ambitions to reach every family in Scotland who is living with the heart-breaking prognosis that their child is dying and offer them our care and support to empower them to make the most of the short time they have together.

CHAS shops are a fast-paced, busy retail environment, you’ll need stamina to lead and support a strong team of dynamic volunteers and to manage a large volume of donations to help keep our shops beautifully stocked.

Key responsibilities, reporting to the Retail Development Manager you will:

• Provide CHAS customers with excellent service and the best in-store experience to help maximise sales, donations and the profitability of the shop
• Manage stock processes to ensure correct density levels, processing to agreed quality and rotation so that stock moves quickly
• Help to maintain a high standard of visual merchandising, display and housekeeping standards throughout the shop
• Ensure the smooth operational running of the shop
• Be a brand ambassador for CHAS promoting and bringing to life the communication of key activities and messages to the customer

Ideal candidate:

• Have a proven track record in retail, with previous leadership, customer service and visual merchandising experience
• Be enthusiastic and energetic, passionate about the values, vision and purpose of CHAS
• Enjoy working independently and collaborating as part of a team
• Have excellent communication and inter-personal skills to build effective relationships with staff, volunteers and the general public
• A creative thinker, who uses their initiative to find the best possible solution in every situation

Further Information and How to Apply

Further information can be found in the attached documents.

For an informal chat about the position, please contact Kenneth Doig, Retail Development Manager, on 01383 741111

For any queries regarding the recruitment process, please contact our Recruitment Team on 0131 444 3293 or by emailing careers@chas.org.uk.

To be part of the future of CHAS, click 'Apply Now' at the top of the screen and complete our online application form or answer a couple of questions and upload your CV.

This post is subject to a Disclosure Scotland Level 1 Disclosure check.

The Company

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Children's Hospices Across Scotland Privacy Statement

The following explains how we Children's Hospices Across Scotland (Controllers) intend to use the information you provide in your application, along with your rights, our reasons for requesting it and who will have access to it.

As defined by the General Data Protection Regulation (GDPR) Children's Hospices Across Scotland is the Data Controller and ultimately responsible for ensuring the data you provide is kept secure, processed correctly and that you understand your legal rights in relation to the data you provide.

The recruitment software we use via this website is supplied by IRIS Software Group Limited and they are defined as a Data Processor under the GDPR. They will only process your data in accordance with our instructions.

IRIS can be contacted at: 4th Floor Heathrow Approach, 470 London Road, Slough, England, SL3 8QY

For Data Protection enquiries, please contact the Help Desk at support@networxrecruitment.com

What information do we collect from you?

We collect information that is specifically provided by you as part of an application process. We will collect the following (but not limited to):

• Name, address, email, telephone number
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By agreeing to this privacy statement, you are allowing us to form a contract that will mean we can use your details and information presented so that we can assess your suitability for employment with us and carry out our statistical analysis.

Why do we collect this information and who do we share it with?

Details you provide in this application:

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We will store your application data for 13 months after the vacancy has closed. After this period, it will be fully anonymised.

We use some automated screening tools as part of this application process. The answers you provide to one or more of the questions (excluding any special categories/equal opportunity questions) may result in your application being automatically declined. This technology is used to help us manage the high volume of applications we receive and can assure applicants the same outcome would occur if we manually reviewed your application. The reason for the decline will be made available to you in your candidate account.

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