Services Development Manager (Wellbeing)

Salary

£47681 - £50190

Hours

37.5 hours per week

Closing date

Thursday 7 May

Interview date

Thursday 21 May

Services Development Manager (Wellbeing)
£47681 – £50190 37.5 hours per week
Leicester based LE3 1UT with hybrid working
UK Driving Licence essential for this role

Benefits include:

Up to 42 days annual leave (pro rata), life insurance and sick pay
Enrolment in health cash back plan to cover everyday healthcare needs
Free access to Virtual GP, Health and Stress Support plus gym discount
Subsidised short breaks at selected RAFA Accommodation
Unlimited Refer a Friend bonus payments

About us

The RAF (Royal Air Forces) Association has a clear objective: to help sustain a resilient and empowered RAF community. Through our sector-leading welfare and wellbeing services, we offer a wide range of support to serving personnel, veterans and their families. With thousands of members and supporters across the UK and further afield, plus hundreds of dedicated employees and volunteers, we have the network and experience needed for a personal one-to-one approach. We work together to make sure no one is ever left behind.

About the role

The Association strives to deliver well-evidenced, effective and continually improved welfare and wellbeing services which achieve maximum reach and impact throughout the RAF community. The Services Development Manager will provide strategic leadership for the design, development implementation and enhancement of a portfolio of innovative welfare and wellbeing services. This is a newly created position where the postholder will lead the dedicated development team, setting a clear vision and direction, fostering a culture of cocreation and coproduction to ensure that the voice and lived experience of the RAF community inform all stages of design and implementation. Primary responsibilities include;

Lead the creation and implementation of new welfare and wellbeing services, managing projects from research and concept development to launch and initial establishment.
Support service delivery teams to evolve and develop existing welfare and wellbeing services, ensuring robust planning, implementation, and stakeholder communication.
Foster a creative and results-orientated culture, working closely with senior internal and external stakeholders to identify opportunities and emerging needs. Ensure evidence-based decision making and deliver projects within agreed scope, timescales and budget.
Lead, manage and develop a high performing team, fostering a culture of empowerment and continuous improvement.
Facilitating effective meetings, workshops and strategic planning sessions, using a collaborative and solutions‑focused approach.
Establish and maintain effective policies and procedures (including quality assurance, risk management/mitigation and application of lessons learned) to assure the development and piloting of high-quality wellbeing services.

About you
We need you to hold a degree or have relevant specialist experience in the wellbeing sector. Its crucial that you are highly skilled in shaping service development strategies and leading the design, development and delivery of products and services. An innovative and influential individual will thrive in this role guiding cross functional teams and influencing decision making. Previous line management is essential as you will be leading, coaching and developing high performing teams to deliver impactful high-quality projects. Financial acumen is required to develop financial business proposals and managing a budget. A UK driving licence is essential for this role as you will be an Ambassador for the Association and may have to travel to events, meetings and workshops occasionally.

Want to join us?
You may find it helpful to have a look at our website and social media to find out more about who we are and what we do. To make your application really stand out, please take some time to include a cover letter to tell us how your skills and experience align with our role profile and person specification. Relevant supporting cover letters lead to a better chance of shortlisting for interview.

Applicants must have the right to work in the UK as we are unable to enter into sponsorship agreements

To apply, please send your cover letter and CV to jobs@rafa.org.uk

Closing Date 8am Thursday 7 May

Interview Date 21 May

We may close this advert early so please do not delay in applying, we’d love to hear from you! The RAF Association is a Disability Confident employer. Please let us know if you require any assistance with your application.