Service Manager/Buddy Lead

Vacancy at Recoop

Service Manager/Buddy Lead

Salary £ 30,283.50

HMP Ashfield

Details

Do you have leadership experience in health, care, criminal justice, or the voluntary sector? Want to drive meaningful change for older people in custody? 
Join Recoop, a national charity dedicated to dignity, purpose, and rehabilitation in the criminal justice system.

Join Recoop, a national charity dedicated to dignity, purpose, and rehabilitation in the criminal justice system.

We're looking for a compassionate and driven Service Manager to lead our small on-site team and manage our award-winning Buddy Peer Support Programme at HMP Ashfield. 

This is a varied and hands-on leadership role. You’ll manage a small team of Coordinators and oversee the delivery of our nationally recognised Buddy Support Programme – where peer mentors in prison are trained to provide care and support for older or vulnerable residents.
You’ll collaborate with a wide range of partners, from prison staff and healthcare providers to probation teams, local authorities and the Ministry of Justice.

What you’ll do: 

You’ll collaborate with a wide range of partners, from prison staff and healthcare providers to probation teams, local authorities and the Ministry of Justice.

- Lead and support a Recoop team delivering services to older prisoners 

- Oversee peer training to national care standards adapted for custody 

- Build a positive, high-performing culture in line with Recoop’s mission 

- Maintain accurate records, deliver reports and ensure safeguarding compliance 

- Champion continuous service development and innovation 

What we’re looking for:

- Experience managing or coordinating services in a health, care, justice, or voluntary sector setting 

- Confident/compassionate leadership and relationship-building skills 

- Experience working with vulnerable or older individuals 

- Knowledge of safeguarding, reporting, and service development 

- Bonus: experience in training, project delivery or business development 

Why work with Recoop?

- Lead a nationally respected programme recognised by HMPPS and HMIP 

- Make a lasting difference in the lives of older adults with complex needs 

- Join a values-driven, supportive organisation at the forefront of specialist criminal justice care 

- Access training, development and influence on national policy and good practice 

Be part of something meaningful. Help us shape a more compassionate, dignified, and inclusive justice system for older people. 

Visit www.recoop.org.uk/vacancies/ to view the full job description and apply. 

- Please note: Employment is subject to enhanced DBS and prison security vetting. 

- Recoop values diversity and welcomes applications from all backgrounds. 

Applications will be shortlisted upon submission and interviews on a rolling schedule.  

Please do not wait to apply.  

Benefits

- You will receive a tailored induction plan that is individual to you.
- Anniversary or Birthday day off.
- Opportunities for development and further training.
- 28 days holiday (Pro-rata for part time).
- A chance to work for a well-respected specialist provider.

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