We are recruiting for a Service Manager to join us on a 9-month fixed term maternity cover in the Dependency & Recovery Service in London. 

You will lead services across Southwest London probation, London Prisons and our peer mentor pathway. 

The Dependency & Recovery service is designed to improve retention of clients into treatment and bridge the gap between probation/prison and community treatment services. We are looking for an innovative manager, with prior experience of managing prison and community pathways, and a strong understanding of the importance of continuity of care.

The role

You will hold strategic and operational responsibility for the D&R service across Southwest London boroughs, London prisons and the peer mentor pathway. You will provide visible, people-focused leadership across prison and community settings, ensuring there is high-quality service delivery and performance targets are met.

Your duties:

• You will be line managing two team leaders, both in prison and the community, ensuring the effective running of the through the gate pathway.
• You are the point of contact for all partnership engagement, enhancing referral pathways and developing joint working agreements to improve outcomes for our clients.
• You will work in conjunction with senior management to contribute to improvement plans, produce performance reports for commissioners and ensure accurate data.
• You will provide visible leadership across the locations stipulated and should expect to spend at least three days per week in service, meeting staff, attending key meetings and prisons/probation offices.
• Ensure services are audit-compliant, outcomes-focused and data-led
• Contribute to wider CRS and Forward Trust objectives, projects and service development

This is a predominantly in-person role, working across SW London probation delivery units, prisons and community locations. You’ll spend at least three days per week on site with teams and partners to ensure safe, high-quality delivery.

If you’re an experienced manager with a passion for criminal justice, recovery and partnership working, and you’re looking for a 9-month maternity cover role where you can make an immediate impact, we’d love to hear from you.

Please see attached Job Description for full details