Service Manager

Salary range: £36,910 -£39,960 p.a. depending on experience 

Hours: 35 per week

Contract: Permanent

Location: Hybrid working and to be worked flexibly across Warwickshire  

Job Reference Number: 1662

The Cranstoun Group is a charity empowering people to live healthy, safe and happy lives. Our skilled and compassionate teams work with service users, families and communities, helping them to make positive changes.

A new and exciting opportunity has arisen within the organisation to Manage/Lead the Drive programme across Warwickshire. 

Drive is an innovative national project that aims to improve the lives and safety of victims and children, by holding high-risk perpetrators to account. The project combines case management of perpetrators with a co-ordinated multi-agency response.

As Service Manager, you will lead and manage the delivery of the Drive programme and interventions. You will champion the Cranstoun values across the organisation and drive the Cranstoun ‘people’ agenda ensuring a culture based on fairness, collaboration and trust. You will support the team leaders and Case Managers in their work, ensuring high quality and safe practice by completing regular case reviews of active cases.

As Service Manager, you will manage a team of Case Managers and Panel Coordinator.

You will work closely alongside and within a wider team of multi -agency stakeholders.

The successful candidate will have management skills and a demonstrable track record within the field of domestic abuse and/or with highly complex cohorts. You will have experience and passion for collaboration, partnership, strategic and organisational development.

Post holder will be subject to an Enhanced DBS check against relevant barred lists.

The post maybe subject to police vetting 

T o apply for this role, please submit your CV, along with a Cover Letter outlining your skills, experience, relevant qualifications and values fit for the role to hr@cranstoun.org.uk. Please ensure you clearly state the Job Reference Number on your Cover Letter.

Closing date: 15th March 2026 

The interview will consist of a formal interview panel. 

If you are interested in discussing the role please e-mail mcripps@cranstoun.org.uk