Service Manager

Empowering

Inclusive

Committed

Location Southwark

Salary £46,295 - £50,609 pa

Fixed Term Contract/Full time/37.5 hours per week

This is a , Full time vacancy that will close in 12 days at 10:00 GMT.

About the Role

Secondment / Fixed Term opportunity for 12 months (Maternity cover) 

The Grange Road team is looking for someone to fill the Service Manager role for 12 months. The service opened in 2022 and is the first High Complex Needs Supported Housing project within the City of London’s pathway. The team works with clients who have been rough sleeping within the Square Mile of the City of London, working with them to build skills in managing support needs and tenancy sustainment. Many of the clients in the service have support needs around substance use, alcohol use or mental health. The service focuses on implementing the recovery approach and improving access to support through in house nurse and psychologist clinics.

The Service Manager is supported by a Deputy Manager and Senior Project Worker.

As the service manager you will:

• Support the team in creating a safe and supportive environment for clients, using PIE techniques and practices.

• Implementing routes to practical support for clients, through on site clinics and external partnerships

• Ensuring best practice is implemented and ongoing in the service

• Maintaining and building relationships with stakeholders and the community

• Leading and motivating the team in day-to-day work, personal development

• Taking on line management responsibilities for multiple staff members

• Liaising with commissioners, providing contract monitoring reports and maintaining effective joint working

Working hours will be 9am – 5pm, Monday-Friday.

About you 

We are looking for someone who can motivate and support the team to work with clients creatively, focusing on their strengths and overcoming barriers. You will be able to work flexibly balancing multiple priorities with strong interpersonal skills to be able to build positive relationships with clients, staff, and stakeholders.

You will be recovery focused and have a clear idea of best practice and how to promote this within the team and service. You will have experience, or the skills needed, to report to commissioners and lead the service in contract delivery. If you are not sure you have the experience needed for the role please apply, you may have the transferable skills that would make you a great candidate.

We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.

How to Apply 

Please download the job description and person specification from the advert page.

If you have any questions or would like more information about the role, please get in touch with Audrey.Reynaud@MUNGOS.ORG.

When you're ready to apply you can click the ‘Apply Now’ Button to start your online application form.

Closing Date: 10.00 am, 6th April 2026 

Interview and assessment date: 22nd April 2026 

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

The Company

For many posts internally it is a requirement that the post-holder has a DBS check at the required level. The DBS status of the successful applicant will be verified and a DBS check will be conducted if required.

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

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Published

2 days ago

Closing

in 12 days

{Expiry}