Service Administrator
About the Role
We are looking for a proactive and organised Service Administrator to join our Children's Services team. In this role, you will provide high-quality administrative and financial support, helping ensure the smooth and effective delivery of services.
This is a varied position where you'll play a key role in maintaining systems, supporting service users, and ensuring compliance with organisational policies.
Key Responsibilities
🗂️ Administration & Office Coordination
- Maintain efficient office systems including post handling, message taking, room bookings, and staff movement tracking
- Manage service user referrals and maintain accurate records
- Support access to records and information sharing with external agencies
- Maintain documentation and information systems in line with organisational policies
- Assist with staff induction and training related to administrative processes
💷 Financial & Budget Support
- Assist with budget preparation and ongoing monitoring
- Track income and expenditure against budgets and forecasts
- Prepare audit information and financial reports
- Process invoices and ensure income is recorded, receipted, and banked accurately
- Manage staff and volunteer expenses in line with policy
- Undertake payroll reconciliation checks as required
🔒 Compliance & Systems
- Ensure staff information (leave, absence, etc.) is recorded accurately
- Support health, safety, and fire safety responsibilities where delegated
- Ensure required systems for payments to carers and service users are in place and efficient
- Produce reports from service user and financial data for internal and external use
🤝 General Support
- Ensure the service is equipped with necessary supplies and equipment
- Support frontline service delivery through effective administration
- Undertake additional duties as required by line management
About You
We are seeking someone who is:
- Highly organised with strong attention to detail
- Confident managing administrative and financial processes
- Able to work independently and prioritise workload effectively
- Experienced in handling sensitive information with confidentiality
- A strong communicator with good interpersonal skills
Additional Information
- This role is subject to pre-employment checks
- Duties may evolve in line with service needs
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible
values
People & Culture
Workplace Offer: What it means for you
- The ability to buy up to another 5 days annual leave via our Buy Your Leave scheme
- Service related sick pay from day 1
- Cycle2work scheme
- Interest free season ticket loans
- 20% discount at Barnardo's stores
- Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
- Free access to round the clock employee assistance program for advice and support
- Access to Barnardo's Learning and Development offer
*T&C's apply based on contract
- Reference number:23439
- Job Title:Service Administrator
- Location:Newport Civic Centre
- Contract type:Permanent (Fixed term funded post)
- End date:31/3/2029
- Hours:36.25
- Salary:£26,164.00 - £28172.00 FTE
- Closing Date:4 September 2026
- Interview Date:To be confirmed