Service Administrator at Young Women's Outreach Project (Gladstone Centre for Young People)

Contract Type: Permanent

Role Type: Employment

Hours: Part time

Application deadline:

Based: Gateshead

Salary: £13 Per Hour

Salary Type: Fixed Salary

Location: Tyne and Wear

Role description: Administration

Job title - Service Administrator

Hours - 8hrs per week flexible working / (hours may be reviewed at later stage)

Salary - £25,877 per annum, pro rata (£13.45 / hour - actual salary )

Location - service based with some flexibility to work from home

Contract Type - Permanent

Closing Date - 17 July

The Role: 

We are looking for someone who can support the different parts of our service and would thrive with each day looking a little bit different. With limited hours we are open to the right applicant managing the hours as they need to for their life and the service.

You will:

Manage enquiries into the service.

Make initial contact with referred young people and negotiate contact with families and carers

Support staff with service recording, paperwork and evaluations

Build strong relationships with staff and partner agencies

Health and safety responsibilities and some finance tasks will be added to this role over time.

Contribute to the overall feel of the service, making it the most safe and welcoming it can be for young people.

To help us most, this role suits someone who -

Is organised yet flexible

Is able to build good relationships with staff and young people

Can cope in a service that is sometimes bustling and changes last minute

Likes their day to be varied and can switch tasks well

Can work independently and take initiative

Has knowledge of or experience with databases, digital record keeping and online platforms. We are growing our website / social media presence and would appreciate people with awareness of this.

Understands trauma-informed and person-centred approaches. If you are neurodivergent or have people in your life who are, this might be an ideal environment for you.

To apply:

Please provide a current CV as your application. Your personal statement should reference how you meet the criteria of the post.