About the Role

We are looking for a proactive and organised Service Administrator to join our Children's Services team. In this role, you will provide high-quality administrative and financial support, helping ensure the smooth and effective delivery of services.

This is a varied role where you'll play a key role in supporting three Advocacy teams in the South West and Jersey.

Key Responsibilities

🗂️ Administration

Manage service user referrals and maintain accurate records
Support access to records and information sharing with external agencies
Maintain documentation and information systems in line with organisational policies
Assist with staff induction and training related to administrative processes

💷 Financial & Budget Support

Process invoices and ensure income is recorded, receipted, and banked accurately
Manage staff and volunteer expenses in line with policy
Prepare audit information and financial reports
Assist with budget preparation and ongoing monitoring
Track income and expenditure against budgets and forecasts
Undertake payroll reconciliation checks as required

🔒 Compliance & Systems

Produce reports from service user and financial data for internal and external use
Support health and safety responsibilities and maintain records

🤝 General Support

Support frontline service delivery through effective administration
Support and manage administration volunteers
Ensure the service is equipped with necessary supplies and equipment
Undertake additional duties as required by line management

About You

We are seeking someone who is:

Highly organised with excellent attention to detail
Confident managing administrative and financial processes
Able to work independently and prioritise workload effectively
Experienced in handling sensitive and confidential information
A strong communicator with good interpersonal skills

Additional Information

This role is subject to pre-employment checks
Duties may evolve in line with service needs

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible

We appreciate our colleagues' dedication and their commitment to delivering excellence in the vital work we do, driven by their passion and commitment to Barnardo's   values.

We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.

We are committed to a rounded colleague experience with an approach to both pay and rewards that are fair, attractive, and progressive. This is in support of our strategic ambition to ensure Barnardo's is a place everyone can belong, grow and thrive.

The salary range advertised is in line with our pay principles, for consistency and fairness while recognising the skills and experience applicants bring to the role. Appointing salaries can be discussed further at appointment stage; we do seek to appoint within this range always exercising responsible stewardship.

Workplace Offer: What it means for you

Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, in the community, at one of our Collaboration Hubs or depending on the role any combination of these. Please read through the advert carefully to understand the remits of hybrid working that will be specific to the role.

Barnardo's require colleagues to be UK residents, based in the UK and to complete their roles from within the UK (with the exception of colleagues providing Barnardo's services in Jersey and colleagues who live in the Republic of Ireland providing services in Northern Ireland)

The ability to buy up to another 5 days annual leave via our Buy Your Leave scheme
Service related sick pay from day 1
Cycle2work scheme
Interest free season ticket loans
20% discount at Barnardo's stores
Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
Free access to round the clock employee assistance program for advice and support
Access to Barnardo's Learning and Development offer

*T&C's apply based on contract

Reference number:23638
Job Title:Service Administrator
Contract type:Permanent
Hours:24
Salary:£26,164 (FTE) Plus office At Home Allowance £312
Closing Date:13 September 2026
Interview Date:28th September 2026

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