Service Administration Assistant

Are you ready to bring your organisational skills and compassion to a role that helps people in crisis every day?

Do you enjoy making things run smoothly behind the scenes? Are you someone who thrives on helping others and keeping things organised? As a

• Supporting service staff with admin tasks and helping improve service delivery.
  
• Booking meetings and travel, taking minutes, and arranging facilities.
  
• Handling invoices, expenses, and purchasing in line with policies.
  
• Maintaining accurate and confidential data to aid service reporting

• A positive and enthusiastic approach to customer service.
  
• Confidence using Microsoft Office and telephone systems.
  
• Strong communication skills and attention to detail.
  
• The ability to manage multiple tasks and assist others in the team.

Interested? The closing date for applications is 23.59 on Sunday 20th September 2026. Due to the immediate need to fill this role, we may conduct interviews before the closing date and reserve the right to close this vacancy early. We therefore encourage interested candidates to apply as soon as possible.

In return for your commitment and expertise, you’ll get:

• Flexible working:Remote and hybrid working, flexitime, compressed hours, and job sharing.
• Holidays:36 days annual leave (including bank holidays), pro rata, plus the option to buy extra leave.
• Pension Scheme:Up to 6% contributory pension.
• Recognition Platform:Managers can reward great work with retail vouchers.
• Discounts:Discounts through our Reward Gateway, Blue Light Card, Tickets for Good, and more.
• Wellbeing Support:Peer Supporters, CiC (EAP) & Headspace App.
• Learning & Development:A range of career and learning opportunities.
• Will Writing Service:Access to a free will writing service.
• Death in Service: A tax-free lump sum paid to your beneficiary in the event of your death.
• Cycle2Work:Lease a bicycle through the scheme.

We are proud to be a Disability Confident and Carers Confident employer.

We are dedicated to building an inclusive, equitable and wellbeing‑focused culture where everyone feels safe, valued and can thrive. Guided by our Equity, Diversity, Inclusion and Wellbeing Strategy, we foster belonging, psychological and physical wellbeing, and work to remove barriers to fair opportunities. Grounded in compassion and anti‑racist practice, we listen to diverse voices, value lived experience and create environments where staff and volunteers can succeed. Join us and be part of an organisation that leads with care, celebrates difference and helps everyone succeed.