Head Office

Senior Systems Trainer

Senior Systems TrainerEpsom | Hybrid with travel across the UK | Systems Training Lead | Permanent | Full TimeCompetitive salary available, depending on experience37.5 hours per week

Nuffield Health is the charity that’s building a healthier nation, one day at a time. From award winning hospitals and fitness facilities to flagship community programmes – we’ll do whatever it takes to look after the UK’s wellbeing. It starts with passion and commitment to quality. It starts with you.

As our Senior Systems Trainer, you’ll play a pivotal role in ensuring our people have the knowledge, confidence, and capability to use our digital systems effectively across all service lines. You’ll lead the delivery of high quality, blended learning solutions, support major system implementations, and drive behavioural change that enables colleagues to embed new ways of working.

This is a senior, hands on role where you’ll provide leadership, coaching, and expert guidance to our Systems Trainers, while representing the training function across key projects and stakeholder groups.

Your responsibilities will include:

Training Leadership & Delivery

• Leading the planning, coordination, and delivery of training for assigned systems and projects across all service lines.

• Acting as a senior escalation point for training related queries and challenges.

• Representing the training function in project meetings, governance sessions, and stakeholder forums.

• Stakeholder Engagement & Adoption

• Engaging senior stakeholders to champion system adoption and drive behavioural change.

• Supporting colleagues in developing system comprehension and capability across business and clinical workflows.

• Identifying and resolving barriers to learning — both onsite and remotely.

Learning Design & Support

• Delivering blended learning solutions using a variety of methodologies and technologies.

• Providing post implementation support to ensure effective embedding of new processes.

• Maintaining strong networks across service lines and promoting sustainable training practices.

Quality & Standards

• Collaborating closely with team members to ensure a seamless and consistent learner experience.

• Contributing to quality assurance activities and the development of training standards, materials, and resources.

Leadership & People Development

• Coaching and mentoring Systems Trainers to support their growth and performance.

• Providing line management support and helping onboard new team members.

• Sharing best practice and contributing to continuous improvement across the function.

Professionalism & Culture

• Championing organisational values and fostering a culture of openness, inclusion, and innovation.

• Maintaining your own professional development and supporting others to do the same.

• Acting as a role model for professional behaviour and learner centred practice.

To succeed as our Senior Systems Trainer, you’ll bring:

• Significant experience in delivering system training across complex organisations.

• Strong stakeholder management and the ability to influence at all levels.

• Excellent facilitation, communication, and relationship building skills.

• Experience designing and delivering blended learning solutions.

• The ability to troubleshoot challenges and adapt training to diverse learner needs.

• A collaborative mindset with a passion for developing people and driving continuous improvement.

• Flexibility to travel across the UK as needed.

Helping you feel good. 

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.

Join Nuffield Health and create the future you want, today.  

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.

It starts with you.  

Rewards & Benefits

Helping you be and feel your best.

Annual Leave

25 days + Bank Holidays, increasing to 27 days after 5 years and to 30 days after 10 years of service.

Nuffield Health Healthcare Plan

Membership is free for employees and you can add partner and dependants at your own cost.

*eligibility criteria applies.

Financial Wellbeing

A range of employee benefits through a Financial Wellbeing provider – including affordable loans repaid through salary, access to your pay when you need it, simple savings, a government Help to Save scheme and money insights.

Cycle to Work Scheme

Save money, get fit and reduce your carbon footprint by taking advantage of this tax-efficient scheme to get a new bike.

Gym Membership

Free membership to any Nuffield Health gym, plus discounted memberships for family members.

Online GP

Discounted access to secure video and telephone GP consultations and a suite of healthcare management tools, provided by digital healthcare company Doctor Care Anywhere.

Relevant Stories

Sharing memorable experiences.

Hints & Tips

Help with your application.

Once you’ve found the right role for you, you can apply online. All you need to do at this stage is submit your CV, a covering email, and a few personal details.

Our recruitment team screens all of the applications we receive. So, if they see that you’ve got the right sort of skills and experience needed for the role, your details will be passed on to the relevant hiring manager. Then, if you fit all the criteria at this stage, you’ll be invited to take part in a video, telephone or face-to-face interview.

CV

Think about the skills and qualities asked for in the job description and show how you’ve applied those same skills and qualities in other roles. Focus on the things that will make us want to see more of you.

Covering email

Your CV will contain details about why you’d be a good fit for the role, but it’s well worth adding a short, snappy paragraph pulling out the two or three most compelling reasons as to why you’d be perfect for the job in your covering email..

Video interview

The video interview lasts 15-20 minutes if you get to this stage. On the day, look the part, be aware of your surroundings and practice your answers to feel prepared. Most of all, relax and be yourself.

DBS Checks

Some of our roles require a DBS check and they are processed through the Disclosure and Barring Service (DBS) as part of the recruitment process. These checks are to assist employers in making safer recruitment decisions. However, a check is just one part of robust recruitment practice.

Documents

You could be asked to provide proof of vaccinations as part of our Occupational Health pre-employment screening. We know it can be time consuming to get this information if you don’t already have it to hand, so we encourage you to start preparing this information to avoid any delays to the onboarding process.

Your current studies

If you are currently undertaking any strudies, education or apprenticeships, its worth noting there are some training provider we're not partnered with, and therefore potentially unable to support your continued learning. Ensure you share this at interview and for queries contact psc@nuffieldhealth.com

Feedback on applications

Due to the volume of applications we receive we are unable to provide individual feedback from an inital application.