Salary: £72,000 per annum

Location: Flexible - able to travel within our operating region

Hours: 37 hours per week

Position Type: {Advertised Full Time / Part Time}

Expiry Date: 18/01/2026 23:59

The Vacancy

As our Senior Regional Delivery Manager Contracted Delivery you will lead of a team of Surveyors and admin staff in effectively maximising all aspects of business performance for the delivery of our repairs and maintenance contracted works via external contractors.

You’ll be ensuring financial, service level agreements and KPI objectives and targets are delivery through a fully engaged workforce. You will be seen as the subject matter experts for all regions, being the escalation point for the wider business.
 

You will support the Assistant Director and will deputise for them and will have the autonomy to make strategic and operational decisions.

The role will see you -

• Be accountable for the creation and delivery of the strategy to fulfil the contracted delivery service
• Being the subject matter expert for this area of delivery and provide SME knowledge and support for all property services, and the wider business. This will also include being the SE for the business reference transformation programs that require specific SME knowledge and guidance
• Creating a best in class service offering, that is truly effortless for all of our customers both internal and external.
• Providing a contracted fulfilment R&M service that the inhouse trades team cannot fulfil, ensuring that it is carried out to a high quality standard that meets regulatory targets and is completed within all financial and performance related service level agreements and KPI’s
• Lead by example on all Aster values and behaviours and coaching and developing a high performing team that can deliver and implement the strategic direction and objectives for the service, including financial planning, risk, and performance monitoring.
• Managing the budget of circa £5m but also to input into the Property Services wider budget of £15m, including producing reports that show cost of contracted works service via contractors, that includes value for money, productivity and utilisation of the inhouse workforce

About you

You will come to the role having held a similar position of a senior manager/Head of Service within the Property Services umbrella of associated works.

You will likely hold a CIH Level 5 qualification or be working towards it.

You’ll be professionally qualified in a construction or building related discipline and/or the ability to demonstrate relevant experience.

You will have significant senior experience of managing a large social housing asset portfolio and/or working in a regulated compliance section in a management role.

You will consider contract management to be a strength and will have a proven commercial/financial track record.

You’ll be experienced in proactively leading and managing large multi-disciplined teams, with the ability to motivate and coach to inspire teams to highly perform.

The role will require travel within our operating region so you will hold a full UK driving licence and have access to a vehicle for work purposes.
 

What’s in it for me

We invest in our colleagues because we know if they have a better day at work, the service our customers receive will be better. The Aster Offer is our offer to our colleagues to ensure they have a great day at work and includes things like:

• Flexible working – whilst some roles need to be carried out in a specific place at a specific time, where possible we encourage our colleagues to work to their own schedule at a location that suits them, their team and our business’ needs
• A focus on colleague wellbeing – workshops, an employee assistance programme offering counselling and support, mental health training and a health cash plan
• We invest in colleagues’ careers and development through our leader and colleague development frameworks
• Defined Contribution Pension and attached life assurance
• Volunteering hours available to all colleagues to enable them to give back
• Savings at cinemas, gyms, holidays, days out, various shops and eateries and lots more
• Enhanced leave
• We celebrate colleagues who go above and beyond with a range of personalised recognition initiatives

Ready to apply?

To apply, please use information provided in the advert and role profile to let us know why you’d be good for the job. Please submit a copy of your up-to-date CV along with a supporting statement.

We create an inclusive workplace that promotes and values diversity and believe that creating an environment where everyone, from any background, can do their best work is the right thing to do.

All candidates will be required to verify their right to work in the UK prior to commencement of employment with the Aster Group & it’s subsidiary brands.

The Company

The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.

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