Senior Quality Manager
Our Ideal Candidate
- You believe everyone has a voice – and you are passionate about making sure they are heard
- You are brilliant at communicating – you find it easy to explain things in a way which is easy for others to understand (in person, and in writing!)
- You would describe yourself as a People Person – you love interacting with others and working with them to deliver on time
- People might say you “run a tight ship” – you take pride in being organised, thorough, and ahead of the game
- A professional to the core – you stay calm and focussed even when things feel a bit hectic!
Skills, knowledge and experience
- You might have a degree level qualification and this might be in a Social Care, health care, or related field but we recognise and value experience equally
- You’ll have experience of audits and inspections in a social care setting
- You’ll have extensive experience of quality, safety, and clinical risk management
- You’ll have worked with Local Authorities, and the wider health and social care system, and/or public sector organisations
- Experience supporting operational colleagues to manage and deliver high quality services and manage identified risks
- Experience working with CQC where issues have been raised and helping to devise action plans and recommendations to deliver positive for the people we support and share best practice
Please note, if you are interested in this role, we welcome your application as soon as possible! Depending on the volume of applications received, the vacancy may be closed before the expected advertising end date.
Interested and want to know a bit more?
If you would like a more informal conversation about the role before making a formal application, please feel free to give our Recruitment Specialist a call on Vicki Andrews on 07816 268813
We’re really proud to be a Hive HR Employee Voice Certified organisation, a recognition that confirms our commitment to creating a culture where our colleagues are not only encouraged to share their thoughts, but where this feedback is actively sought and acted upon to drive positive change at every level.
In our 2025 Colleague Engagement Survey, 59% (nearly 3,800) of our people shared their feedback and insights, giving us an incredible Employee Net Promoter Score of +34.
The Employee Net Promoter Score is a measure of how willing our colleagues are to recommend us as a good place to work to their loved ones – and a score of +34 is considered a Very Good score when compared to global benchmarks set by hundreds of other organisations.