Senior Coordinator

Senior Coordinator

- Fundraising  Communications

and Membership  Engagement

Reporting to:  Head of Development

Liaison with:  All members of staff,  Development  Board,  Members,  Supporters  and wider
community

Contract  Period:  Full-time , permanent

Salary Range:

 c.£ 29,000 -£32,000  depending on experience

Usual working hours

: 9.30am  – 5.30pm

Location:  The normal place of work is South Kensington, London. The post
need to attend the office in person for at least 2 days a week including our all
which is currently Tuesday each week.

-holder will

-staff day,

Start Date:  Immediate

We will be assessing applications on a rolling basis.
applications is  9am,  Friday 27 th February  2026 . We reserve the right to close applications
prior to the closing date if we receive elevated levels of interest and/or secure a
successful applicant for the role.

The closing date and time for

Full d etails on  how to apply  can be found on  page  6 of this document.

O verview

 is primarily responsible for all  Member 1 and  supporter

O ur Senior Coordinator
engagement and stewardship across the year. T
 event delivery and manag
individuals, support
creation to delivery. This includes e
communications that increase engagement, retain loyalty and raise funds.

-newsletters, fundraising appeals

e all communication s from content
 and  ad hoc

hey  build and  develop  relationships with

We  are looking for someone who is creative, has strong communication skills, the ability
to work independently, and take ownership of projects
effectively. You’ll have a
marketing  communications
support.

 engagement
 and tools,  and  enjoy sharing with people the impact of their

 - ensuring they run smoothly and
,

sound understanding of

thoughtful stakeholder

We welcome applications from Individuals returning to work, looking to change sectors
or to apply their skills in a new context. British Exploring Society is committed to equal
opportunity and to building a team that represents a diverse variety of backgro
skills and perspectives. The more inclusive we are, the better we think we’ll be at
delivering our charitable aims.  We are an equal opportunities employer and do not
discriminate on the grounds of gender identity, sexual orientation, martial or civi
partnership status, race, colour, nationality, ethnic or national origin, religion or belief,
disability, or age.

unds,

l

1 Lifetime  Membership is awarded to young people once they complete a British Exploring Society
expedition in a remote wilderness.

Page 1 of 7

About Us

 world class youth development charity

British Exploring Society is a
heritage, founded on the belief that challenging experiences can define lives,
empowering and equipping young people with the
motivation to make the most of their future. We prepare young people for adventures
and expeditions virtually, and to remote locations in the UK and overseas where they
face  challenges, gain skills, and learn about themselves
relevant to their lives and to the environments that they explore.

 with a unique

- as well as acquiring knowledge

 courage, integrity, skills, resilience, and

The Role  - main responsibilities & accountabilities

Communications

–  Engagement and Stewardship

•  Manage and deliver an annual programme of communications and activity that
supporters .
 all e-communications including:

encourages engagement and loyalty from Members and

•  Curate  and create  compelling content for

o  The Ration Pack (bi
o  Extra Rations (bi

-monthly e -newsletter)

-monthly fundraising e

-communications such as Appeals,

Gifts in Wills, Challenge events etc)

o  Ad hoc Insight -gathering e -communications (surveys/questionnaires)
o  The Campfire (annual digital magazine for Members)
o  Thank you letters

•  Monitor, evaluate and report on the performance of each e

-communication to

generate insights that help inform future communications and support internal
learning and planning

.

Income  G eneration

•  Drive acquisition activity to increase the number of Members making a financial

gift.

•  Manage and grow

our  one -off donations and  Regular Giving portfolio, creating

inspiring appeals to increase financial support.

•  Support in the development and delivery of Legacy Giving

 and annual Chair

’s

Challenge .

Fundraising  and Membership

Systems & Reporting

•  Be the Development Team’s ‘CRM champion’, working closely with the team and

internal stakeholders to improve systems and process to ensure efficient
.
management of the  Membership and Development workspaces
•  Maintain excellent record keeping, updating our CRM system (Podio) with

Member,  donation and supporter information.

•  Manage third -party platforms, such as Enthuse, Just Giving and produce insight

reports.

•  Work with Accounts team to implement and maintain processes for Direct

Debit and Gift Aid claims.

•  Oversee the dedicated

Development

 and Members  inbox es  and  promptly

respond to ad hoc queries.

Page 2 of 7

Prospecting

•

Identify Members/
£1000 and work with the Development team to increase their giving levels.

supporters who have the potential to make gifts of up to

•  Prepare and deliver quality, tailored prospect research profiles

.

Other  Duties

•  Support and manage the design and production of materials, reports, case

studies and internal communications to engage and enrich our relationship with
Members/supporters

.
•  Provide planning and delivery support for virtual/in

-person events  – including

pre/post event briefings.

•  Represent the charity at external events in a professional manner.
•  Adhere to the charity’s policies, procedures and working practices.
•  Undertake other tasks as delegated by the Head of Development as necessary

for the post.

•  Following full induction, the post holder will participate in the team rota as a Duty

Officer during periods when the charity is running a 24

-hour support service .

The  responsibilities  listed are not exhaustive and this job description may be subject to
change as the role evolves over time.

This role is dependent on satisfactory receipt of references and an enhanced
DBS check. British Exploring Society is unable to sponsor work visas.

Person Specification

Skills, Knowledge,
Competencies and
Understanding

Proven ability in marketing
and fundraising
communications

Competent in managing
fundraising/marketing
campaigns from start to
finish

Extensive experience using
Mailchimp (or similar) as a
primary communications
platform

Why we need these

– i.e. an

Wild

.

-led design, not just aesthetic

As a content creator your creativity, excellent written and
verbal  marketing  communications skills will ensure consistency
in tone and strategic messaging.  You’ll have experience of
crating communications that move people into action
understanding of action
You will take responsibility for specific tasks and projects across
our portfolio of engagement and stewardship communications.
These communications will help raise funds to support our
Pathways,
You will be responsible for the management, planning, creation,
delivery and evaluation of such activities
You ’ll have a  strong track record of managing campaigns
end ‑to‑end and will be confident in building and optimising
audience segments, automating journeys, and analysing
performance to drive continuous improvement. A deep
understanding of Mailchimp
to ensure communications are targeted, effective, and aligned
with organisational goals.

 as  well as encourage Member/supporter loyalty.

’s tools and capabilities is essential

.

Page 3 of 7

Experience in setting and
achieving financial goals
and meeting deadlines

Involvement in co -
ordinating and managing
virtual and in -person events

Analytical approach,
working with CRM
databases and fundraising
platforms, and the
confidence to streamline
work processes where
necessary

Excellent interpersonal and
communication skills;
written and verbal

Ability to
identify/profile/analyse
the interests and
motivations of
stakeholder groups
and tailor activity with
them accordingly
Skilled in building positive
relationships across a
diverse group of people

Ability to work well and
with good humour under
pressure

Ability to adapt and
effectively manage a
challenging and varied
workload

Fundraising, Member engagement and activation targets will
be attached to the role, and you’ll be responsible for generating
income from Members and supporters. You’ll need to
understand audience motivations and use these insights to help
inform future fun draising targets.
Events are key to our supporter journey strategy and give
members of our community the opportunity to hear directly
from us, and us from them. You’ll be involved, to varying
degrees, in the design, planning and delivery of these events.
As our database champion you will support the Development
team in maintaining accurate Member/supporter records,
designing database processes and creating reports that
support our work. You’ll be managing our fundraising
platforms, such as Enthuse, Just Gi
for ensuring there are robust processes in place to support the
smooth transition of data between the platforms and our
database.
The role involves communication with a wide and varied
audience through different mediums, from taking calls from
Members, factual reporting, writing informative and engaging
copy, presenting, making the ‘ask’ and securing additional
funds from supporters.
Developing our relationship with our diverse Member and
wider stakeholder community to engage them more actively
and support more donations will require insight and segmented
communications with them. They range in age from 16

ving, and will be responsible

– 90.

You will manage relationships with a varied community, often
acting as first point of contact and responding to any questions
or queries. A significant part of the role is communicating and
building relationships with staff, our Development Board, our
Trus tees, and our Members. Being able to communicate
effectively is pivotal to the role to ensure positive outcomes to
what we do.
As a team we work to several, sometimes tight, deadlines and
with conflicting priorities.  You’ll be agile enough to adapt
quickly and positively to changes.

Working on Membership and on every part of our fundraising
programme, you will focus on a broad and fluctuating range of
different tasks throughout the year with ever changing
priorities .

Page 4 of 7

Accuracy and attention to
detail

Strong administration and
organisational skills

IT proficiency including
office suites

English and Maths to at least
GCSE or equivalent level

Knowledge of the Code of
Fundraising Practise and the
General Data Protection
Regulation (GDPR)

Understanding of youth
development and a belief in
the opportunities for
positive change that
expeditions & outdoor
education provide for all
young people

.

This is critical for tasks such as managing Member/supporter
records, writing communications, briefs & prospect profiles,
proof -reading material etc
.
A significant part of the role is administrative and working
across databases and platforms on multiple tasks requires solid
organisational skills, and much of the tasks will be
administrative in nature
Much of the planning and information sharing methods we
utilise consist of a combination of MS Office and Google
programs, so a proficiency of these programs or a quick ability
to learn them is essential
You’ll be numerate and able to interpret data and trends that
will then inform future appeals. You’ll also use this knowledge to
write effective communications
You’ll be managing data, appeals and events; it is imperative
that all our activity is compliant with current legislation.

.

.

We are a youth development charity whose objective is to
enable young people to move beyond the limits of what they
and society  – thought possible. You will be working with people
who have experienced our  Wild Pathways
empathise with their journeys with us.

 and must be able to

–

Core Values   How Core Values are demonstrated in this role

Courage

•  High levels of integrity and sound judgement
•  Creative  - able to propose campaigns and tactics to support your work

.

Self -belief

without fear of rejection.

•  Fundraising and cultivation are tough. You deal with setbacks well and

are buoyant in the face of ongoing difficulties.

•  Your job will require you to instigate engagement to many people. You
can do this with pleasure and can cope when your invitation to engage
isn’t received as you wish.

•  To achieve your goals, you will need the help of others, so you will be
and  at

good at asking for assistance, continuing to press for it,
acknowledging potentially competing priorities.

•  Working with stakeholders at every level

– you will be confident to

communicate with them all.

•  You will be good at staying focused on work which delivers the goals

you have agreed, and at politely deflecting tasks
- which could distract you.

- however enjoyable

Page 5 of 7

Challenge

•  Open, honest & hard working. Flexible & adaptable and able to

respond to a dynamically changing situation

.

•  You  will  have  a  focus  on  confidentiality  and  accuracy  –  on  high  quality

data  management.

•  You’ll work effectively and with good humour under pressure and be

motivated by your targets.

•  You will be comfortable and confident enough to cope with very

varied responses from Member and supporters, and able to cope well
with knock -backs.

•  You will be happy to adapt your working practices
outside normal office hours and in other locations

– including working
– to meet your goals.

Community

•  Approachable and supportive
•  You will be confident communicating with a wide range of
stakeholders in person, in writing, and via phone and on

-screen.
•  You will enjoy cultivating and caring for relationships with a wide range

.

of supporters, often as their main point of contact.

•  You will be adept at enlisting the support of others, with sensitivity, in

order to engage potential new supporters

.

•  You will act as a champion for Members within the charity

.

Working Practices

•  Normal working hours are Monday to Friday 09.30

– 17.30. Additional, occasional

evening and weekend working is expected as part of this role, including ‘on call’
duties.

•  Full-time staff are entitled to 23 days’ paid holiday per holiday year in addition to

normal English Bank and Public holidays.

•  Birthdays are given as leave days following completion of probation. Additional

leave days are awarded for long service.

•  Staff have access to R
•  Staff and their families are offered a range of confidential pastoral support

oyal  G eographical  Society  events as corporate members.

services.

•  We run a cycle -to-work scheme. There are showers on

-site at our offices.

How to Apply

We will be assessing applications on a rolling basis.

The closing date and time for applications is

 9am , Friday 27 th February  2026 .

We reserve the right to close applications prior to the closing date if we receive elevated
levels of interest and/or secure a successful applicant for the role.

•  Please send  a n up -to-date CV including

 your contact details
  In addition to your CV, please select

to

rebeccam@britishexploring.org
Values (see below) and  write how  you have demonstrated those Values in your
professional life  in no more than  300 word
use AI tools  – we are most interested in hearing from you in your own voice

s in total. We  request that you do not

 two of our

.

Page 6 of 7

Core Values   How Core Values appear as characteristic, behaviour or competency

Courage

Self -belief

Challenge

Community

Tackles new tasks, can embrace difficult decision
and supports others to do the same.
Is resilient, responds well to knock
mistakes.
Has a can -do attitude, gets hands
small team.
Is an authentic, mature communicator who values a wide range of
stakeholders equally

-backs, likes opportunities to learn from

-on as needed, thrives in an entrepreneurial

-making and conversations,

•  We will contact suitable candidates to arrange a

10 min  call with  our  Head of

Development

.

•  Some candidates will then be invited for interview in person at our offices in

South Kensington  on  Thursday 12 th March .

If you are interested in applying and require any accessibility adjustments to the
application process, please do let us know when you apply. Thank you.

If you are not invited for
Unfortunately, we will not be able to offer feedback to candidates not invited to in
interview.

an  interview, we will contact you by email to let you know.

-person

Thank you for your interest in this role and in British Exploring Society

Page 7 of 7