Senior Communications Manager
Department
Marketing & Communications
Employment Type
Full-Time
Minimum Experience
Manager/Supervisor
Compensation
$100,000 per year
Position: Senior Communications Manager
Location: US, Chicago preferred – Remote/Hybrid
Reporting to: Executive Director of Marketing & Communications
About Us
World Bicycle Relief mobilizes communities in rural regions around the world to thrive with life-changing bicycles. We partner with communities to expand access to education, markets, healthcare and other essential services. With our purpose-designed Buffalo Bicycles, individuals in low-income regions are a force for change, unlocking pathways to new opportunities for themselves, their families and entire communities.
We are a mission-driven, global non-profit social enterprise that manages a highly refined bicycle supply chain from design through final distribution. World Bicycle Relief uses an innovative business model to create sustainable bicycle ecosystems. Through World Bicycle Relief's 501(c)3, we provide transport solutions to those who cannot afford them, and through Buffalo Bicycle Ltd, we sell the rugged Buffalo Bicycle and spare parts. Buffalo Bicycle Ltd also offers users repair and maintenance services via a retail network of shops and local mechanics. World Bicycle Relief has distributed over 1,000,000 fit-for-purpose bicycles and trained 4,000+ community-based mechanics. Girls with Buffalo Bicycles are 19% less likely to drop out of school; business owners see 53% more revenue; and health workers serve 63% more households.
Responsibilities
Support and execute World Bicycle Relief’s global communications strategy:
- Develop, write, and edit high-quality content for multiple channels, including website, press materials, reports, and internal communications.
- Ensure consistent messaging and storytelling across all platforms in alignment with organizational priorities and brand voice.
- Lead internal communications efforts and improvements, including global town halls, intranet management, email updates, etc.
- Lead media relations efforts by drafting press releases, pitch materials, briefing documents, and backgrounders.
- Coordinate with internal stakeholders on story, data, and asset collection.
- Secure speaking engagements and interviews for WBR representatives.
- Submit for and steward relevant awards and recognition to bolster brand awareness and credibility.
- Assist in preparing executives and spokespeople with talking points, briefing documents, and presentation materials.
- Manage and organize communications assets, including written content, a media placement tracker, team bios, case studies, etc.
- Build media/entertainment partnerships to advance WBR’s mission and earned media
- Monitor media coverage and communications performance, contributing to reporting and insights.
- Provide support for campaigns, announcements, events, and key moments throughout the year.
- Lead the collaboration with global communications colleagues for shared and cohesive OKRs that support the organization's goals.
- Support crisis communications planning and execution in collaboration with the Executive Director of Marketing & Communications and senior leadership.
- Work with external vendors, freelancers, and agencies as needed to support communications deliverables.
Requirements
- 5-7 years of experience in communications, public relations, marketing, journalism, or a related field; nonprofit or international development experience preferred.
- Bachelor’s degree in communications, journalism, marketing, or a related discipline.
- Exceptional writing and editing skills with the ability to tailor messages for diverse audiences and channels.
- Strong organizational and project management skills, with the ability to manage multiple priorities and deadlines.
- Experience supporting media relations, executive communications, or thought leadership initiatives.
- Collaborative working style and strong interpersonal skills, with comfort engaging stakeholders across teams and geographies.
- Detail-oriented with a strong sense of editorial quality and brand consistency.
- Experience and comfort working with global teams across multiple timezones.
- Experience working at a nonprofit or in the development industry is a plus.
- Mission-driven and results-oriented, with a passion for World Bicycle Relief’s work and impact.
Work Location
Remote in Arkansas, California, Illinois, Maryland, Michigan, Minnesota, Montana, Tennessee, Virginia, or Washington D.C.
World Bicycle Relief is a registered not-for profit in the USA (501c3), Canada, UK, Germany, Switzerland, and Australia. We have distributed bicycles in 28 countries, and have country offices, staff, and assembly facilities in Colombia, Kenya, Malawi, Tanzania, Uganda, and Zambia. World Bicycle Relief is proud to be an equal-opportunity employer.
Location
United States (Remote)
Department
Marketing & Communications
Employment Type
Full-Time
Minimum Experience
Manager/Supervisor
Compensation
$100,000 per year