Senior Client Services Co-ordinator
Senior Client Services Co-ordinator
Full time - 37.5 hours pw (standard hours 9am and 5pm but flexibility will be needed) | £31,000 per annum
The opportunity
Support Dog is a unique and innovative national charity that has been transforming the lives of families affected by autism, epilepsy and disability for 30 years.
Support Dogs trains and provides specialist assistance dog to give 100% reliable advance warning of epileptic seizures; to help children with autism to stay safe and better engage with the world around them. Our disability assistance dogs bring independence and a better quality of life for those with physical disabilities including MS, Cerebral Palsy and Fibromyalgia.
The role
We are recruiting a dedicated Senior Client Services Coordinator to deliver our assistance dog programmes, providing tailored, one-to-one training & support to our clients and their dogs. This includes task work, obedience, and building strong partnerships through home visits, community sessions, and nationwide travel.
The Senior Client Services Coordinator will oversee the client services team, ensuring high-quality support across assessments, waitlists, aftercare, and partnerships. Responsibilities include training new staff, supporting recruitment, managing client progress and behavioural concerns, and contributing to team planning and performance.
The role requires strong experience in dog training and behaviour, excellent communication skills, and the ability to make informed decisions in a fast-paced environment. Flexibility is essential, including some evenings, weekends, and travel.
Senior Client Services Co-ordinator - Job Description
Applicants are to send a covering letter and CV to rita.howson@supportdogs.org.uk
Please ensure to include details of relevant experience, and an explanation of why you feel that you meet the criteria of the role, using specific examples to demonstrate your suitability.
The deadline for applications is 20th April 2026