Seasonal Supporter Engagement Assistant

Job code: PFE035

Salary: £24,750 FTE

Hours: Part time – 30 hours per week (Monday to Thursday)

Contract type: Fixed term

Contract duration: 6th October to 22nd December 2026 - (Applicants must be available for the entirety of the period)

Location: Runway East Bath, Kings Court, Parsonage Lane, Bath, BA1 1ER. This role is office-based
 

About the role

As the festive season approaches, Ripple Effect is buzzing with excitement, with our much-anticipated Christmas fundraising and gift catalogue. To ensure we deliver outstanding support and customer service during this busy time, we’re seeking two Seasonal Supporter Engagement Assistants to join our team in the centre of Bath.

In this role, you’ll be essential in helping our fundraising efforts run smoothly by processing and despatching gift orders and thank you letters, adding donations in our database, managing mail, handling phone enquiries, maintaining accurate supporter records, and most importantly thanking our generous supporters for their contributions.

You will play a vital role in contributing to Ripple Effect's meaningful work, helping transform the lives of farming families in rural Africa. If you’re ready to be part of a team that makes a real difference, we’d love to hear from you!

About you

As a Seasonal Supporter Engagement Assistant, you will have administration experience and a desire to work effectively as part of a team within a busy and active working environment.

You will also have the following experience, skills and attributes:

• Experience with data entry and using computer systems
• High standard of accuracy and attention to detail
• Effective time management, capable of prioritising and managing a full workload within specified timeframes.
• Strong teamwork skills, while also being self-motivated and independent when required.
• A polite and professional phone manner, even while multitasking.
• Quick learner, able to perform assigned tasks confidently and competently.
• Ability to work with high quantities of data.
• Efficient, methodical, and precise in handling tasks.
• Positive "can-do" attitude, displaying a willingness to take on challenges.
• Flexible and adaptable to varying work demands.

Additionally, we expect all Ripple Effect employees to have the:

• Commitment to Ripple Effect’s mission.
• Ability to uphold our values of integrity, accountability and compassion.
• Empathy for Ripple Effect’s Christian background and ethos.

Please see the job description and person specification below for more details.

If you feel you have the qualities, passion, skills, and experience to fulfil this varied, rewarding, and vital role, we would love to hear from you.

How to apply

If you feel you have the qualities, skills, and experience to fulfil this varied, rewarding, and vital role, we would love to hear from you.

Submit your CV and a short covering letter to applications@rippleeffect.org clearly indicating the position you are applying for and the job code in the subject line.

Please note that only shortlisted candidates will be interviewed.

Ripple Effect also seeks references and conducts background checks before confirming any candidate in a role offered.

If you require the job description in a different format, please contact applications@rippleeffect.org.

Key dates

• Closing date- Midnight, 8th September 2026
• Interview date- 15th September 2026
• Start date- 6th October 2026

Our approach to recruitment

Our faith position

Ripple Effect was built on Christian values and faith drives some of our staff members to this day. However, we work with all faiths and none and welcome all applications regardless of religious beliefs, but ask all employees to be respectful to this faith position.

Safeguarding

At Ripple Effect, we are committed to creating a safe and rewarding environment for all of our people, be it staff, participants, partners and volunteers. It is a responsibility for all to ensure everyone is treated properly to prevent harm, exploitation and abuse. This means we have a robust Safeguarding Policy everyone working with us is expected to follow and a whistle blowing procedure so people can raise any concerns they have confidentially.

Read more about our Safeguarding Policy.

Equal opportunities

As a Disability Confident Employer, Ripple Effect is committed to equality, diversity, and inclusion. We are an organisation that is working towards a world where people with disabilities have the same opportunities to fulfil their life ambitions as non-disabled people. Our approach to recruitment reflects this commitment.

Key contact

Supporter Care Manager: Isabella.cook@rippleeffect.org

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