Salesforce Administrator and Digital Lead
35,000 per year (pro rata)
Ufton Court, Green Lane, Ufton Nervet, Reading
Full-time
23rd April 2026
Listed today
| Job Description | | | | | | ------------------------ | --- | ----------------- | --- | --- | | Salesforce Administrator | | and Digital Lead | | | Location Ufton Court, Green Lane, Ufton Nervet, Reading, | | RG7 4HD | | | | | ---------- | --------------- | -------------- | -------- | --- | | Salary | £35,000 (pro | -rata for part | -time) | | | Contract | Permanent, Part | -time | (0.6) | | Benefits 25 days (pro rata for part -time) , pension scheme | | enrolment, flexible working | | , free lunch, free parking, | | | ----------------- | ---------------------------- | --- | ---------------------------- | --- | | | employee discounts and perks | | | | | Line Management | | | | | None Closing Date Thurs day, 23rd April but revi ewing on a rolling basis . | About Ufton | | | | | | ------------- | --- | --- | --- | --- | At Ufton, we believe that some of the most powerful learning happens beyond the classroom walls. Each year, our charity welcome s over 20,000 children to experience something different, learning that is hands -on, immersive and full of possibility at our 44 -acre site, just 10 miles from Reading. Whether exploring history, connecting with nature or discovering something new about themselves, children are given the space to step outside the everyday and see | the world in a new light. | | | | | | ------------------------- | --- | --- | --- | --- | The Role Over the past few years, we have invested significantly in strengthening our systems and digital infrastructure. We now have solid foundations in place, with Salesforce at the centre of how we manage bookings, relationships and data across the charity . We ’re in a good place. But we know we can go much further. We ’re now looking for someone to take this to the next level. This role is about moving beyond functional systems to something more connected, streamlined and intellige nt. It is about reducing friction, improving how data flows and creating a better management of our site and experience s for both our team and the schools we work with. This is a hands -on administrator role with strong | strategic and systems design responsibility | | . | | | | ------------------------------------------- | --- | --- | --- | --- | This is not a ticket -processing role. It is an opportunity to build, improve and create. For the right person, this is a chance to build something special and to | play a key role in transforming the way we work. | | | | | | ------------------------------------------------ | --- | --- | --- | --- | Ufton Court Educational Trust is a Registered Charity No. 1116659 | Registered in England & Wales. Company No: 579428 1 Registered Office: Ufton Court, Green Lane, Ufton Nervet, Reading, RG7 4HD | 0118 983 2099 | enquiries@ufton.org.uk | uftoncourt.org.uk | Key Responsibilities | | | | | | -------------------- | --- | --- | --- | --- | Own and shape a mission -driven Salesforce platform supporting 20,000 children | annually . | | | | | | ------------------------ | --- | --- | --- | --- | | 1. Salesforce Ownership | | | | | • Act as the primary Salesforce Administrator across the charity within the Nonprofit Success Pack (NPSP ) • Maintain system structure, data integrity, security, user roles and permissions • Build and refine reports and dashboards to support leadership decision - | making | | | | | | ------- | --- | --- | --- | --- | • Manage and improve data capture through forms (including 123FormBuilder) | 2. Booking System Development | | | | | | ------------------------------- | --- | --- | --- | --- | • Audit our current booking journey end -to-end, from enquiry through to | delivery | | | | | | --------- | --- | --- | --- | --- | • Identify inefficiencies, duplication and friction points within existing | processes | | | | | | ---------- | --- | --- | --- | --- | • Improve how forms integrate with Salesforce, ensuring clean and accurate | data flow | | | | | | ---------- | --- | --- | --- | --- | • Automate key stages of the booking process to reduce manual handling • Support the development of a more seamless, online and self -service | booking journey over time | | | | | | -------------------------- | --- | --- | --- | --- | | 3. Systems Integration | | and Automation | | | | ------------------------ | --- | --------------- | --- | --- | • Identify opportunities to integrate Salesforce with other platforms, including | website, email and payment systems | | | | | | ----------------------------------- | --- | --- | --- | --- | • Implement integrations using tools such as Zapier, native integrations or APIs • Automate workflows to reduce manual processes and improve efficiency • Ensure systems are connected and data flows consistently across platforms | 4. Workflow | and Process Improvement | | | | | ------------- | ------------------------ | --- | --- | --- | • Review internal workflows across bookings, fundraising and operations • Identify inefficiencies and recommend practical, scalable improvements • Work with teams to redesign processes so they are simpler, clearer and more | effective | | | | | | ---------- | --- | --- | --- | --- | • Ensure systems support how teams actually work in practice | 5. Digital Development | | and Continuous Improvement | | | | ------------------------ | --- | --------------------------- | --- | --- | • Contribute to the ongoing development of Ufton’s digital infrastructure • Stay up to date with Salesforce functionality and relevant digital tools • Bring forward ideas that improve how we use systems and manage data • Support the charity in becoming more digitally confident and efficient Ufton Court Educational Trust is a Registered Charity No. 1116659 | Registered in England & Wales. Company No: 579428 1 Registered Office: Ufton Court, Green Lane, Ufton Nervet, Reading, RG7 4HD | 0118 983 2099 | enquiries@ufton.org.uk | uftoncourt.org.uk | 6. Training | and Support | | | | | | | ------------- | ------------ | --- | --- | --- | --- | --- | • Support staff to use Salesforce and connected systems confidently | • Deliver simple, practical training where needed | | | | | | | | --------------------------------------------------- | --- | --- | --- | --- | --- | --- | • Act as a trusted internal contact for system -related queries | The post holder will also: | | | | | | | | -------------------------- | --- | --- | --- | --- | --- | --- | • Stay curious and proactive, identifying opportunities to improve how we work • Contribute positively to our wider team, working collaboratively • Support a culture of continuous improvement, where systems evolve | alongside our work | | | | | | | | ------------------- | --- | --- | --- | --- | --- | --- | • Uphold Ufton’s values, ensuring that everything we do always supports better | outcomes for children | | | | | | | | ------------------------- | ---------- | --- | ----------- | --- | --------- | --- | | Person Specification | | | | | | | | Qualifications and Skills | | | | | | | | | Criteria | | Essential | | Desirable | | Qualifications and Experience Salesforce Administrator 2+ years’ Salesforce or | | | certification with hands | | - CRM experience | | | | --- | --- | ------------------------ | --- | ---------------- | --- | --- | on experience managing | | | a live system | | | | | | --- | --- | ------------- | --- | --- | --- | --- | Salesforce, Data and Confident managing Experience in complex | Reporting | | users, data, reports and | | or multi | -instance | | | --------- | --- | ------------------------- | --- | -------------------- | ---------- | --- | | | | core configuration; able | | environments; using | | | | | | to take ownership of the | | data to drive | | | | | | system | | improvements | | | Automation, Integrations and Experience building Experience with APIs, | AI | | flows and automation; | | complex integrations or | | | | --- | --- | ------------------------ | --- | ------------------------ | --- | --- | | | | integrating systems and | | applying AI within CRM | | | | | | using tools such as | | or operations | | | Zapier; uses AI to improve workflows and | | | efficiency | | | | | | --- | --- | ---------- | --- | --- | --- | --- | Systems Thinking and Process Understands how Experience contributing | Improvement | | systems connect; able to | | to system design or | | | | ----------- | --- | ------------------------- | --- | -------------------- | --- | --- | | | | map, challenge and | | leading process | | | | | | improve processes end | | - improvements | | | | | | to-end | | | | | Ufton Court Educational Trust is a Registered Charity No. 1116659 | Registered in England & Wales. Company No: 579428 1 Registered Office: Ufton Court, Green Lane, Ufton Nervet, Reading, RG7 4HD | 0118 983 2099 | enquiries@ufton.org.uk | uftoncourt.org.uk Ownership, Communication Proactive and solutions - Experience leading a and Delivery focused; able to explain system area, training | | | systems clearly; manages | | users or working in a | | | --- | --- | ------------------------- | --- | ---------------------- | --------- | | | | priorities and delivers | | fast -paced | charity | | | | improvements | | | | | Desired Attributes | | | | | | | ------------------------------------------------------------ | --- | --- | --- | --- | --- | | • A proactive attitude with the ability to take initiative. | | | | | | • Flexibility to adapt to evolving responsibilities and priorities. | • Enthusiasm for the mission and values of Ufton Court. | | | | | | | -------------------------------------------------------- | --- | --- | --- | --- | --- | • Partial to a homemade flapjack and ab ility to make a decent cup of tea. | Values Alignment | | | | | | | ---------------- | --- | --- | --- | --- | --- | You share our values of being agile yet consistent, playful and professional, acting today for tomorrow, and believing that curiosity leads to excellence. Ufton is based in a rural location, so access to your own transport is essential. When you are on site, lunch is provided and there is often homemade cake too! You must have the right to work in the UK. For site -based roles, you will need to be present on site as much as possible. We are a place -based charity and you will | want to be here. | | | | | | | ---------------- | --- | --- | --- | --- | --- | Join us at Ufton and be part of a team dedicated to making a real difference in the lives of children and young people. If you are passionate about building and improving systems, share our values, and want to work in a supportive and | flexible environment, | we would love to hear from you. | | | | | | --------------------- | -------------------------------- | --- | --- | --- | --- | To apply, please submit your CV and a cover letter outlining your suitability for the role and how you align with Ufton's values to recruitment@ufton.org.uk . We will only consider applications that provide a covering letter. | Closing date: | 11:59pm Thursday | , 23rd April 2026 | . | | | | -------------- | ----------------- | ----------------- | --- | --- | --- | We are keen to have someone in place soon so are interviewing on a rolling basis . Ufton is an equal opportunities employer and welcomes applications from all suitably qualified candidates , especially those from underrepresented communities . All offers of employment are subject to a satisfactory completed enhanced DBS (The Disclosure and Baring Service) check and at least three | references. | | | | | | | ----------- | --- | --- | --- | --- | --- | Ufton Court Educational Trust is a Registered Charity No. 1116659 | Registered in England & Wales. Company No: 579428 1 Registered Office: Ufton Court, Green Lane, Ufton Nervet, Reading, RG7 4HD | 0118 983 2099 | enquiries@ufton.org.uk | uftoncourt.org.uk