Sales & Visitor Experience Manager
- Position:Sales & Visitor Experience Manager
- Salary:£32,000
- Hours:37 hours per week
- Location:Corn Exchange, Market Place, Newbury. You may be required to work at our other venues of 101, The Base and the Old Library as part of your normal working week
- Holiday entitlement:20 days per annum, plus bank holidays (pro rata if part time). Plus birthday off and 1 wellbeing day per annum
Job description
This role will manage the front of house areas of both the Corn Exchange and the Old Library, supporting the people that work in those spaces, ensuring there is a warm welcome, efficient and friendly service, and a high-quality offer for visitors, both public and visiting companies.
This role is responsible for all of the commercial and trading opportunities within the front of house areas, implementing new ideas and products which are both commercially considerate, environmentally friendly and enhance the organisation’s offer. This will include our café bar areas. You will have experience of hospitality, setting a vision for the service and menus, overseeing the delivery of your plans and ensuring staff in these areas are fully compliant with relevant legislation. You will contribute to the growth in use of the spaces, overseeing the hires programme and managing larger hires and key relationships: this includes private functions, parties, business hires and community events.
This role will have budget management: you will oversee the income and expenditure across specific trading and visitor experience budget lines, setting targets and monitoring weekly sales and donation reports, working with the relevant teams and enabling and encouraging your team to meet monthly and annual targets.
As a management role, this role will have line management responsibility for key roles within the team as well as maintaining an oversight of the recruitment and induction of our casual and volunteers’ team.
You will regularly review communication and administration processes, supporting a cohesive and knowledgeable front of house team.
You will also work closely with other managers, to ensure collaborative planning and communication and be the voice in maintaining an excellent visitor journey and experience.
The successful candidate will have a naturally positive and motivating outlook, enjoy multi tasking and demonstrate calm and confident leadership. You will enjoy a fast-paced environment, finding positive solutions to improve trading sales and enhance the visitor experience, managing new and existing activity to grow audiences and revenue. Working for the Corn Exchange is varied and rewarding with no two days being the same. You will be someone who enjoys working with people and the general public and will have had experience of managing a large team. You will enjoy the challenge of creatively solving problems and thinking on your feet; perhaps looking to take the next step in your career.
Please download the full job description below.
How to apply
Please apply by:
- Submitting a CV
- A covering letter
- The Equal Opportunities monitoring form
The deadline for applications is midday on
We may choose to interview suitable applicants ahead of the closing date and applications will close if a successful appointment is made.
Downloads
- Sales and visitor experience manager June 2026
- WORD 901.773 KB
- Sales and visitor experience manager June 2026
- PDF 331.024 KB
- Equal Opportunities Monitoring Form 2025 2026
- WORD 36.463 KB
- Equal Opportunities Monitoring Form 2025 2026
- PDF 242.78 KB