Safeguarding Case Manager

Global Roles

The Safeguarding Case Manager leads end-to-end safeguarding case management across CISV’s global network, ensuring timely, proportionate, and survivor-centred responses. This role provides responsive support to programmes and volunteers worldwide, balancing child protection, organisational duty of care, and fairness.

What you’ll do

• Receiving, triaging, and managing safeguarding concerns from initial report through resolution
• Coordinating multi-agency responses and liaising with National Associations, Chapter Risk Managers, and statutory bodies where required
• Identifying trends and contributing to continuous improvement of safeguarding policies, training, and systems

What we’re looking for

• Substantial experience in safeguarding, child protection, social work, or complex case management roles
• Fluency in English plus Spanish or Portuguese (preferred)
• Strong judgement, intercultural competence, and the ability to remain calm and clear in high-pressure situations

How to apply

Please send your CV and a cover letter (max 2 pages) outlining your relevant case management experience and your language proficiency to recruitment@cisv.org with the subject line: “Safeguarding Case Manager”.

Deadline to apply

Applications will be reviewed on a rolling basis until 23 March 2026 (early applications encouraged; deadline may be extended if needed).

For more information, see the document below.

For questions or submissions, please contact recruitment@cisv.org.