S4L Operations Manager – Nine Ashes

What you need to know about us:

BF was established 30 years ago and has developed a 60-acre activity site, supported by a
highly skilled team, to deliver flexible programmes of inclusive, adventurous outdoor activities
for children, young people, and their families.

We work with young people who experience physical, learning, and/or behavioural difficulties,
as well as those facing challenges arising from poverty, neglect, or other disadvantages. Our
positive approach helps develop skills and confidence, fostering self-belief and supporting
greater participation in society.

Our work is informed by a combination of youth work, outdoor education, and Trauma
Informed Practice, ensuring our approach is evidence-based. Team members bring specialist
knowledge in these areas, and our commitment to training and development ensures we stay
up to date with the latest innovations.

For more information on the difference we make, please see our Social Impact Report on the
website.

Our mission is to Inspire, challenge and motivate people, especially young
people, to develop their life skills and to bring about positive change.

BF Adventure is a Company Limited by Guarantee registered in England and Wales.   Company No. 3546772

Registered office: BF Adventure, Goodygrane Activity Centre, Halvasso, Longdowns, Penryn, Cornwall TR10 9BX.   Registered Charity No.
1071862

inspiring

challenging

motivating

developing

Job Description

Job Title:
Level:
Salary/Hourly Rate:
Term:
Hours:

S4L Operations Manager – Nine Ashes
Level 6
£25990 pay award pending April 2026
Permanent
Full time 8.30am to 4.30pm (occasional evening &
weekend work may be required)

Responsible to:                    Charity Business Manager

Role Summary
The Nine Ashes Operations Manager will lead the development and delivery of
inclusive educational programmes at the Nine Ashes site. Our Skills for Life provision
combines a trauma-informed youth work approach with outdoor education to support
children, young people, and vulnerable adults on a journey of positive change.
The postholder will oversee the day-to-day operations, including staff management,
scheduling, budgets, systems, and partnerships, ensuring provision is safe, high
quality, and aligned with organisational objectives, values, and standards.

Key Responsibilities

1. Business Development & Partnerships

•  Build and maintain strong working relationships with schools, social care teams,
local authorities, and other referring agencies to support service growth and
engagement

•  Represent the organisation at networking events, meetings, and forums to

promote services and strengthen professional profile

•  Develop and maintain the partnership with Scouts, ensuring collaboration and

•

contract security
Identify opportunities to extend provision, improve reach, or strengthen referral
pathways

•  Monitor income streams, contribute to financial forecasting, and support budget

planning with the finance team

•  Take responsibility for meeting minimum income expectations and manage
operating expenses within budgetary limits and performance objectives
•  Provide regular reports and updates on business development activity and

outcomes

BF Adventure is a Company Limited by Guarantee registered in England and Wales.   Company No. 3546772

Registered office: BF Adventure, Goodygrane Activity Centre, Halvasso, Longdowns, Penryn, Cornwall TR10 9BX.   Registered Charity No.
1071862

inspiring

challenging

motivating

developing

2. Operations & Programme Management

•  Oversee daily operations at Nine Ashes, ensuring the effective, safe, high-

quality delivery of programmes.

•  To provide cover for session delivery when required.
•  Line manage the delivery team, providing supervision (every 6 weeks), annual

appraisals, and performance support
Identify and oversee staff training needs; induct and train new team members
•
•  Allocate instructors and manage scheduling using The Diary, adapting to staff

absences

•  Support staff working with individuals displaying behaviour that challenges,

developing strategies with the Duty Coordinator

•  Develop curriculum-based sessions co-designed with young people to meet

their needs and stretch learning

•  Attend and contribute to multi-agency meetings, producing relevant reports

3. Safeguarding, Compliance & Quality

•  Support the team in responding to safeguarding concerns in line with BF

Adventure’s policies

•  Ensure compliance with organisational policies, safeguarding standards, and

regulatory requirements

•  Maintain clear, accurate records using Podio and other systems, including
incident/accident reports, staff HR documentation, and session monitoring

•  Share session reports with key professionals as required
•  Collect and collate evidence to support programme evaluation for funders and

stakeholders

•  Provide data, case studies, and reports for the Social Impact Report and

Trustee meetings

•  Embed reflective practice through supervision, team meetings, and personal

reflection

4. Financial & Resource Management

•  Manage operational resources and budgets, including identifying resource needs

and coordinating purchasing

•  Work with the Charity Business Manager to monitor income and expenditure,

supporting timely financial decision-making

5. Professional Practice & Communication

•  Maintain effective communication with partner professionals (GPs, CAMHS,

social care, education, counsellors, volunteers) to offer multi-agency support

•  Promote programmes to potential referring agencies

BF Adventure is a Company Limited by Guarantee registered in England and Wales.   Company No. 3546772

Registered office: BF Adventure, Goodygrane Activity Centre, Halvasso, Longdowns, Penryn, Cornwall TR10 9BX.   Registered Charity No.
1071862

inspiring

challenging

motivating

developing

•  Champion inclusive practice and place children, young people, and vulnerable

adults at the centre of service delivery

6. Additional Duties
Due to the varied and evolving nature of operations at BF Adventure, the postholder
may undertake additional responsibilities appropriate to their experience, training,
and capability.

Person Specification
Summary
We are seeking an enthusiastic, resilient, and adaptable individual with a strong
commitment to outdoor education as a vehicle for personal development and change.
The successful candidate will be creative, reflective, and able to place the needs of
children, young people, and vulnerable adults at the centre of their practice, while
playing an active role in the growth, sustainability, and strategic development of
services.

Essential Skills & Experience

•  Degree qualification or 3+ years’ experience in a relevant field (e.g. health,

counselling, education, youth work, social work)

•  Experience working with children, young people, or adults with complex needs
•  Understanding of trauma-informed approaches and the impact of complex

needs on engagement

•  Knowledge of how outdoor education supports positive life outcomes
•  Experience in behaviour support and management strategies
•  Safeguarding experience
•  Experience delivering inclusive, outcomes-focused group work
•  Experience of 1:1 work, including lone working within policy frameworks
•  Experience supervising, mentoring, or training staff

Service Development & Partnership Skills
•  Proven experience contributing to service growth, programme development, or

organisational sustainability

•  Experience developing and maintaining effective partnerships with external
agencies (e.g. schools, local authorities, social care, health or community
organisations)

•  Confidence representing an organisation professionally in multi-agency settings,

meetings, and forums

BF Adventure is a Company Limited by Guarantee registered in England and Wales.   Company No. 3546772

Registered office: BF Adventure, Goodygrane Activity Centre, Halvasso, Longdowns, Penryn, Cornwall TR10 9BX.   Registered Charity No.
1071862

inspiring

challenging

motivating

developing

•  Experience identifying opportunities to extend provision, improve reach, or

strengthen referral pathways

Operational & Administrative Skills

•  Strong written and verbal communication skills, including report writing for

professional audiences

•  Good numeracy skills and experience managing or monitoring budgets
•  Competent IT skills (Word, Excel, Outlook, record-keeping systems)
•  Commitment to equality, diversity, and inclusion
•  Full UK driving licence and access to a suitable vehicle

Desirable Skills and Experience

•  Experience supporting funding applications, contract monitoring, or income

generation linked to service delivery

•  Experience working within referral and assessment frameworks, outcome

measurement, and reporting

•  Knowledge of specialist support agencies and progression routes
•  First Aid qualification
•  Experience working in outdoor education or outdoor activity settings.
•  National Governing Body (NGB) outdoor qualifications.
•  Teaching or training qualifications such as AET, CET, PTLLS, PGCE, or

equivalent.

What next:

•  Please complete the Application Form and the Equal Opportunities Monitoring Form.  These

forms can be found on our website bfadventure.org

•  You can use either the online version of the Application Form or the Word version
•

If you choose to use the Word version please save in the following format:
Your name_NA OperationsManager_date and email the form to jobs@bfadventure.org with the
email subject NA Operations Manager Application

The closing date for applications is 9am on Friday 13th March 2026 .
Interviews are scheduled to take place on Friday 20th March 2026, although this is subject to change.

Please do not hesitate to phone us on 01326 340912 if you have any questions.

Many thanks for your interest and we look forward to hearing from you!

BF Adventure is a Company Limited by Guarantee registered in England and Wales.   Company No. 3546772

Registered office: BF Adventure, Goodygrane Activity Centre, Halvasso, Longdowns, Penryn, Cornwall TR10 9BX.   Registered Charity No.
1071862

inspiring

challenging

motivating

developing