The role involves driving and the manual handling of donated and other goods, transporting items between the Charity’s shops, Online Sales (based at the Showroom), Head Office and occasionally to supporters within the local area.

By facilitating the movement of stock, you will be supporting a great team of Retail staff and volunteers to raise money to provide hospice care across the local area.

Working as part of the FNHC Retail team, respond to the requirements of the FNHC Retail operation in order to maximise profitability and the smooth running of the shops.

What will I be doing?

You will have responsibility for:

• You will work alone or with volunteers to collect, transport and deliver stock, equipment, other items and recycling between the Charity’s shops, Showroom, Online Sales and head office.
• Being friendly and helpful when dealing with staff, volunteers, customers and donors.

• Helping to plan the van routes to ensure deliveries and collections are carried out efficiently and cost effectively.

• Disposing of waste and unsaleable donations safely and legally through agreed waste and recycling arrangements.
• Being very mindful of health and safety, whether in the shops, Showroom or on the road.
• Manage the upkeep of a vehicle, making sure the vehicle is safe and compliant.
• You may be asked to work perform additional duties as and when required.
• Representing the Charity in a professional manner and letting everyone know what we do and why we do it.

Additional information:

This job description is not intended to be a complete list of responsibilities. To meet the ever changing needs of the Charity you may be required to perform other duties within your capacity and competence.

Manual handling and heavy lifting – required for this role.
Full current and valid driving license – required for this role.
Access to a vehicle that can be used for work purposes – not required for this role.
Car insurance, including business cover – not required for this role.
Disclosure & barring service check – not required for this role.

About You

• Be physically fit as this role requires significant manual handling, lifting, loading and unloading of furniture (e.g. sofas and wardrobes) and other items.
• Able to drive a Luton van.
• Excellent customer service skills, and able to work with people of all abilities.
• Experience of multi-drop deliveries.
• Experience of route planning, with ability to read maps and operate a sat nav.
• Full, clean driving licence.

About Us

Florence Nightingale Hospice Charity commits to funding over £1m a year to provide high quality hospice care for people living in Buckinghamshire and its borders.

Florence Nightingale Hospice Charity’s (FNHC) vision is to support the best hospice care for local people in Buckinghamshire and bordering areas. We commission and fund services from the NHS Florence Nightingale Hospice (FNH), which operates from its building at Stoke Mandeville Hospital and in the local community.

For You

• Workplace pension – 5% ER contribution (with an option to increase to 6%)
• 108 hours annual leave (which is 5 weeks holiday plus statutory holidays pro rata)
• Generous company sick pay allowance
• Enhanced maternity/paternity/adoption leave
• Access to Smart Health services, including GP Online 24/7
• Employee Assistance Programme
• Life Assurance equivalent to 3x salary
• Membership of Blue Light scheme, offering a wide range of discounts

How to Apply

Please read the full job description and requirements here and send your CV or our application form together with a covering letter explaining your suitability for the role to recruitment@fnhospice.org.uk

Florence Nightingale Hospice Charity is committed to being an inclusive employer and we welcome applications from all parts of the community, especially those in underrepresented groups.