Retail Sales Manager

Retail Sales Manager
30 hours over 4 days
Scotland - covering 19 shops
£30,794.00 pa plus company car, private pension & lots more
This role involves significant travel

Be part of a team that shapes the future of one of the largest and most recognisable UK healthcare charity retailers.

Join us as a Retail Sales Manager to help build our income and optimise profitability. The role will take responsibility for shops within a designated territory and through effective leadership develop your cluster managers & shop teams to drive sales and enhance customer service making our shops a great place to shop.
We are looking for a commercially minded and experienced Retail Sales Manager to work as part of the regional team to lead, motivate and coach the shop teams to increase the sales opportunities and ensure our teams are focused on driving the profitability so our health care colleagues can give more care to more people.

Other responsibilities include:
• Working with the Regional Manager to develop and maintain a strong people focused culture to make Sue Ryder a great place to work.
• Delivering the retail strategy through the Territory shops by providing direction and leadership to shop staff.
• Plan and implement high shop merchandising standards, and customer experience so as to maximise sales, and customer satisfaction
• Develop an effective network of communication utilising Cluster Managers across the Territory to ensure shared knowledge and understanding of business and charity activity

About you
It’s an exciting time to join us and in order to hit the ground running as our new Retail Sales Manager you will have strong management multi-site experience gained within a similar retail environment. A Fashion background would be an advantage but not essential, you’ll be financially astute and have a comprehensive understanding of budgeting and financial information. And a proven track record of recruiting, managing and motivating teams to deliver results. You will need a level of flexibility and the ability to work overtime to attend meetings and cover job shares annual leave.

Minimum Essential Criteria
• Multi-site experience
• Sales analysis and performance
• Minimal Microsoft Office packages or equivalent
• People Management skills (1:1/reviews/coaching/mentoring/recruitment/investigations)
• Ability to travel independently between locations
• Organisational Skills

Desirable Criteria
• High street retail or charity retail managerial experience
• Health and Safety Knowledge
• High street retail/leisure/hospitality background
• Merchandising/Stock rotation

Competitive Benefits Package
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
- Company pension scheme
- Staff discount with thousands of retailers
- Refer a Friend scheme - £250 payment
- Enhanced maternity, paternity and adoption pay
- Enhanced sick pay
- Electric Vehicle Scheme
- Healthcare Cash plan, to claim back costs of routine healthcare
- Death in Service benefit
- Staff discount of 10% on new goods online at shop.sueryder.org
- Structured induction programme and learning and development opportunities.
- Access to Employee support programme
- and lots more. Please visit our careers website for the full list.

Closing date: 20th March
1st Interview date: 31st March (Virtual)
Assessment date: 8th/9th April (Manchester)

If you want more than just a job, we want you.
Join the team and be there when it matters.

https://www.sueryder.org/jobs/why-work-for-sue-ryder

Our commitment to equity, diversity and inclusion

At Sue Ryder, we recognise that a diverse workforce allows us to provide the best care and support. We are committed to encouraging equity, diversity and inclusion among our workforce, and eliminating unlawful discrimination.
We welcome applications from people from Black, Asian and Minority Ethnic communities, LGBTQ+ individuals, those from lower socio-economic backgrounds, and those living with disabilities.
As a Disability Confident Committed employer, we’re proud to support the ‘Offer an Interview’ scheme. This means we will offer an interview to all disabled applicants who best meet the minimum essential criteria for the role. Accessibility - All on one level, no stairs
We use inclusive recruitment practices including sharing interview themes or questions in advance, offering remote interviews where needed, and other accessibility support.
If you require support to compete an application or participate fully in the interview process, please email recruitment@sueryder.org.

Once in post you’ll have access to staff and volunteer networks for LGBTQ+ colleagues, Global Cultures, people with disabilities, and women and non-binary individuals, plus an Inclusion Passport to record and carry your workplace adjustments.
For more information on our Equity, Diversity and Inclusion work, please visit: www.sueryder.org/jobs/equity-diversity-inclusion
Join us in creating a culture where everyone feels respected, valued, and able to thrive.

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.