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Retail Sales Assistant

THE FOUNDATION AND FRIENDS OF THE ROYAL BOTANIC GARDENS,KEW
26,119 per year (pro rata)
Kew Gardens, Richmond
Part-time
12th April 2026
Listed today

Retail Sales Assistant

As a Retail Sales Assistant you will be working across our retail locations and pop up shops within a friendly and motivated team, proactively providing our customers with exceptional and genuine service ensuring they have a memorable experience at Kew.

As a Retail Sales Assistant you will be working across our retail locations and pop up shops within a friendly and motivated team, proactively providing our customers with exceptional and genuine service ensuring they have a memorable experience at Kew.

Retail Sales Assistant

More details

To ensure sufficient staffing at the weekends, Kew Retail has up to six fixed-term posts available.

These posts are contracted hours: either 7hrs per week working on Saturdays or Sundays, or 14hrs per week working on Saturdays and Sundays. Late working is expected as part of these posts.

As these posts are weekends only we are looking for candidates with weekend availability, with Retail or Customer Service experience in busy environments. Weekends are when Kew sees the highest number of visitors, ideal candidates will be able to remain calm under pressure and enjoy a fast-paced proactive environment.

The Royal Botanic Gardens, Kew (RBG Kew) is a leading plant science institute, UNESCO World Heritage Site, and major visitor attraction. Our mission is to understand and protect plants and fungi for the well-being of people and the future of all life on Earth.

We are working to end the unprecedented extinction crisis and to help create a world where nature is protected, valued by all and managed sustainably. We will achieve these goals by drawing on our leading scientific research, unrivalled collections of plants and fungi, global network of partners, inspirational gardens at Kew and Wakehurst, and our 260 years of history.

Join us on our journey as protectors of the world’s plants and fungi.

The salary for this position is £26,119 (pro rata) [Grade 1a]

Our fantastic benefits package includes opportunities for continuous learning, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership. We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well as access to our own beautiful gardens at Kew and Wakehurst.

If you are interested in this position, please submit your application through the online portal, by clicking “Apply for this job”.

We are dedicated to equality of opportunity and welcome applications from all sections of the community. We are committed to interview disabled applicants who meet the essential criteria for the post.

No agencies please.