Retail Manager

Person Specification
Retail Manager

The criteria below reflect the realistic requirements in terms of skills, abilities,
qualifications and personal attributes necessary for effective performance in this
post.

Qualifications

Experience

Skills and
Knowledge

Personal

Other

Essential

✓  Experience of working within a retail
environment including physical stock
management

✓  Comprehensive knowledge and experience of

online retail practices

✓  Experience leading and managing a large team

Desirable
✓  Business qualification

✓  Experience of working

with a team of
volunteers

✓  Experience of working
in the Charity sector

✓  Leadership skills; ability to coach and motivate a

✓  Experience of Health &

Safety & Fire
Regulations
✓  Ability to train

personnel to required
standards

team

✓  Excellent oral and written communication skills
✓  Exceptional planning and administration skills
✓  Methodical approach
✓  Confident in the use of MS Office suite

programmes

✓  Sound business acumen
✓  Sound knowledge of Equal Opportunities and

Safeguarding legislation with the ability to apply
this as appropriate within the role

✓  Motivated and enthusiastic
✓  Flexible and adaptable
✓  Empathic and empowering
✓  Problem solver and decision maker with the

ability to implement decision in line with a clear
understanding of the limits of authority within
the post

✓  Ability to remain calm in a busy developing

environment

✓  Appreciate diversity; non-judgmental approach
✓  Good sense of humour, enjoy working within a

team

✓
✓  Full current driving licence with ability and

willingness to use own vehicle

✓  Commitment to the work and values of Blythe

House Hospice

1
Feb 26