Retail Logistics Team Lead

An opportunity has arisen to recruit an experienced Logistics Team Lead to help run our highly successful and extremely busy logistics team based in Farnborough.

• Previous experience in managing or supervising a team, ideally within a logistics environment managing drivers and volunteers
• Good IT skills and open to introducing new solution-based technology
• Full Driving Licence with some experience of driving a Luton van or similar size vehicle
• A good knowledge or the local area
• H&S knowledge for a working van fleet of 6 vehicles, including maintenance and vehicle checks
• The required skills to ensure that the logistics operation runs smoothly and delivers customer satisfaction
• Great organisational skills with the ability to plan routes, maximise resources and manage expenditure
• Exceptional customer service and be inspired to support our patients and their loved ones
• Excellent interpersonal and communication skills with previous customer service experience and working within a team
• The capability to work independently and as part of a busy team
• The ability to be able to lift, sort and move donated items, including furniture

For a full list of essential requirements, please refer to the job description and person specification document.

Phyllis Tuckwell is a very special place to work. Our staff make a real difference to the lives of our patients and their loved ones, providing outstanding care at a time that really matters. Our Retail team members are pivotal in helping to raise funds to deliver our vital services, ensuring ‘every day is precious’ for our patients.

The impact of our services on the lives of our patients and their families can be read about here:

Phyllis Tuckwell is committed to creating a diverse and inclusive culture, with the principles of fairness and equality at its core. We are an equal opportunities employer, who values and respects our employees’ unique knowledge, skills and experiences. We warmly welcome applications from all sections of the community. All appointments are made following a fair and equitable process, based on merit, job requirements and business need.

• Six weeks paid holiday plus public holidays
• Phyllis Tuckwell Group Personal Pension Plan (matched contributions up to 7.5%)
• Health Cash Plan Scheme
• Employee Assistance Programme
• Staff Benefit Scheme
• Blue Light Discount Card

• Skill Development and Training
• Internal Mobility and Career Progression
• Upskilling
• Apprenticeships
• Coaching
• Diverse Training Courses

• Equal Opportunities employer
• Flexible hours and flexible working
• Supportive colleagues
• 97% of our staff are proud to work for Phyllis Tuckwell*

For further information regarding the role please contact Cheryl Morley on

We reserve the right to close the role ahead of the closing date should sufficient applications be received. Your early response is therefore encouraged.