Retail Assistants - Wantage

Salary£14.06/hour Hours7.5/22.5/37.5 hours LocationWantage

Join Our Team as a Retail Assistant!

Are you passionate about the circular economy, charity retail, and making a positive impact on the community? We have exciting opportunities for you to shine as a Retail Assistant at our brand new Wantage store.

• Current store operating days are Monday – Saturday 9:30 – 5:00. The shop also takes part in occasional weekend events (including Sunday).
• We have three roles available
  • 7.5hours per week. These hours are to be worked across 1 day onSaturday(7.5hrs per day excl 30 min break)
  • 22.5hours per week. These hours are to be worked across3 days(7.5hrs per day excl 30 min break)
  • 37.5hours per week. These hours are to be worked across5 days(7.5hrs per day excl 30 min break)
• To provide flexibility in the rota, availability is required on five/six days, including weekends.

You can read the role specification here: Wantage-Retail-Assistant-Role-Specification-April-2026.

What you'll do

• Shop Operations:Accept donations from supporters, take on till and transaction procedures, support with visual presentation and displays on the shop floor
• Customer Service:Deliver excellent customer service and respond professionally to enquiries
• Teamwork:Work effectively within a team of staff and volunteers
• Community Engagement:Build and nurture relationships with supporters and the local community.
• Maintain Excellence:Uphold high shop standards and adhere to our retail processes to support Sobell House Hospice’s mission.

Why you'll love working with us

• Growth & Development:Gain valuable leadership and retail management experience.
• Make a Difference:Your work will directly contribute to raising funds for Sobell House Hospice, helping us make a significant impact in the community.
• Collaborative Team:Join a passionate and motivated group dedicated to making a positive impact.

Our core values

• Continuous Improvement:We have a ‘growth mentality’. We embrace feedback and positive change and are continually looking for improved ways of working.
• Integrity:We are honest, transparent and accountable for our actions and outcomes.
• Collaboration:We believe together is better. Working with colleagues, partners and our community to achieve more.
• Impact:We aim to make a positive difference to the lives of others through our work.
• Compassion:We treat ourselves and others with kindness, respect, empathy and care

What we offer

• Generous Holiday Entitlement:36 days including 8 Bank Holidays (pro rata).
• Pension:7% employer contribution to help you secure your future.
• Sick Pay:Up to 6 weeks in any rolling 12 months after completing probation.
• Additional Benefits:Access to our Employee Assistance Programme, Death in Service benefit, the Cycle to Work scheme and more
• Training and Development:We are keen to support individuals developing into roles and progressing through the organisation

If you’re ready to bring your passion, skills, and enthusiasm to our team, we’d love to hear from you! Apply now and be part of something truly special at Sobell House Hospice.

Recruitment timeline

Shortlisting will take place on a rolling basis for all applications meeting the essential role criteria. This will continue until the vacancy has been successfully filled. Once we have an appointable candidate, the advert will close. Please complete all applications as early as possible to avoid disappointment.

Interviews will be held in two stages:

• Remote/phone screening
• In-person interview

Please tell us if you need us to make adjustments to help you attend the interview. We will pay reasonable expenses (capped at £50) where interviews are held face-to-face.

We will ask shortlisted candidates to bring proof of their right to work to the interview. Information on documents to bring for right to work checks can be found here.

Why are we asking you to fill in a form, and why won't we take CV's?

Request an adjustment to the recruitment process

Please contact recruitment@sobellhospice.org or 01865 857007.

Apply Online

Sobell House Hospice Charity is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all its staff and volunteers to share this commitment. The postholder will be required to undergo identity checks including a DBS check before taking up the role.

Our aim is to provide care at the heart of our community, and we can do this best when our staff truly reflects that community. To ensure that we represent and support everyone, we welcome job applications from people of all backgrounds and with differing experiences. We do not discriminate on the basis of disability, race, gender reassignment, gender identity, marriage or civil partnership, pregnancy and maternity, religion or belief, sexual orientation or any other aspect of a person’s background.

We support flexible working where possible and welcome applications from people who need or want to work on a part-time basis and who might be interested in a job share.