Connect with a cause that needs you!

AgeUK Worcester,Malvern Hills & Hereford Localities
27,300 per year
Herefordshire & South Worcestershire
Full-time
25th January 2026

Retail Area Support Manager

About us

Age UK Wyvern is an independent charity committed to enhancing the lives of older people. As a local partner of the national Age UK organization, we focus on providing high quality services tailored to the needs of our community.

Our services range from dementia support to home assistance, aimed at fostering independence and improving the well-being of older adults. We are funded through public donations, income from our charity shops, and grants. Our shops play a vital role in funding and connecting with the community.

At Age UK Wyvern, we are dedicated to fostering an inclusive and supportive workplace. We value diversity and recognize the unique perspectives and experiences each team member brings. Together, we can achieve our mission to enhance the lives of older people.

Role Overview

Hours of work: 37.5 hours per week (5 of 7 days)

Salary: £27,300 pa

Location: Our retail estate across Herefordshire & South Worcestershire

The Retail Area Support Manager will report directly into the Retail Commercial Manager and will be highly visible across our Retail estate supporting stores to develop both commercial and operational excellence.

You’ll be proactive and motivated and understand the importance of working collaboratively to achieve Retail’s strategic direction of travel to increase profitability and financial contribution to the organisation.

The portfolio includes 13 shops and an e-commerce operation with a turnover of approx. £1.5million which supports the overall income generation strategy.

This role requires daily travel across our retail estate and so a full driving licence, access to a car and business insurance is required.

Closing date: Sunday 25th January

Interview dates: Monday 2nd February & Wednesday 4th February

Why join us?

  • Make a difference:your work will directly impact the success of the Age UK Wyvern. Helping to fund for our cruciall support services and activities to support older people across Herefordshire & Worcestershire.
  • Career growth:opportunities for professional and career development.
  • Friendly environment:be part of a supportive, passionate team that shares your commitment to making a positive impact. Age UK Wyvern is an equal opportunities employer. We value diversity and are committed to creating an inclusive environment for all employees -Download our Equality, Diversity & Inclusion policy.
  • Employee benefits:

Generous holiday allowance

Private medical insurance

Casual dress code

Long service awards

Cycle to work scheme

Pension scheme

Tickets for Good

Blue Light Discount

How to apply

If you are a motivated and customer-focused individual who is looking to make a real difference, we would love to hear from you. Please send us your CV with a Cover Letter detailing how you meet the person specification. Ensure your application includes examples of your experience relevant to the role.

Please return your completed CV and Cover Letter by email to hr@ageukwyvern.org.

If you do need to send us hard copies, please mark the envelope Private & Confidential and send to:

FAO HR, Bank House, 7 Shaw Street, Worcester, WR1 3QQ.

Contact us

If you have any questions about applying or need further help or support, please contact our HR team.