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Retail Area Support Manager

THE EXTRACARE CHARITABLE TRUST
29,000 per year
Central – Regular travel to shops across the Midlands Region
Full-time
13th April 2026
Listed today

Current Vacancies

Current Vacancies

Current Vacancies

  • Coventry, West Midlands, United Kingdom, CV3 2SN
  • £29,000 - £29,000 Per Annum
  • Permanent * Full time
  • Posted: Friday, March 20, 2026
  • SH1528379CovRASM
  • Documents

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ExtraCare Charitable Trust are looking for a Retail Area Support Manager!

About Us

ExtraCare Retail is a proud charity retailer dedicated to supporting our community and driving social impact through our stores. We’re embarking on an exciting period of growth and are now looking for a passionate Retail Area Support Manager who, along with the Regional Manager, will support our growing portfolio of shops within the midland’s region. This role would be perfect for someone looking for their first step into area management, or a person who already has this experience but would like to transition into a thriving and ambitious charity where there may be opportunity to become a future Regional Manager for us, as we open more new stores.

The Retail Area Support Manager will join our award-winning charity, The ExtraCare Charitable Trust, and contribute to our mission of creating ‘better lives for older people’.

The Role

Do you have a passion for retail and a commitment to making a difference? ExtraCare are looking for a Retail Area Support Manager who will assist the Regional Manager (Central) to ensure the region is profitable, commercially focused and delivering excellent customer service.

You will be responsible for conducting shop visits, assisting with recruitment, coaching new starters, supporting with new shop openings and on occasion covering shops to ensure we are open and trading.

The role is full time, (37.5 hours per week) permanent, with regular visits to stores across the central midland’s region. The ideal candidate should live within this area or a commutable distance.

There will be extensive travel across the region and access to your own car and driving licence is essential.

At ExtraCare every sale in our stores helps fund vital services that transform lives. This is your opportunity to lead with purpose while making a real impact.

Benefits of the role include;

  • 25 days annual leave, plus bank holidays
  • Contributory pension (up to 9%)
  • Buy and sell holiday
  • Free life insurance
  • Cycle2work scheme
  • Attendance reward
  • Free use of on-site location gyms


Role Details

  • Role: Retail Area Support Manager
  • Hours: 37.5 hours per week (full-time, permanent), a ble to work occasional weekends if the business requires support.
  • Location: Central – Regular travel to shops across the Midlands Region
  • Salary: £29,000pa, plus annual £3,500 Car Allowance


Key Duties:

  • Conducting shop visits and audits to ensure we are operationally compliant and commercially focused.
  • Ensuring consistent operational standards across all locations.
  • Leading and inspiring store managers to deliver exceptional customer service and strong commercial results.
  • Assisting the region with training and development needs by supporting new staff during their induction.
  • Supporting shop staff with the recruitment and induction of volunteers.
  • Promoting the Gift Aid scheme across shops in order to maximise opportunity and staff confidence.
  • Assisting with stock take processes and analysis.
  • Supporting with new shop openings by co-ordinating stock plans and equipment orders.
  • Working with shop teams to Identify items in that should be sold on our online marketplaces (eBay).

Please see job description for further information about this exciting opportunity!

Do not miss out! Click ‘apply’ now to make an invaluable impact to the lives of our residents as our new Retail Area Support Manager.

  • Closing date: Monday 13th April 2026
  • Proposed first stage interview date: Thursday 16th April 2026

ExtraCare strives to create a workplace that fully reflects society. We want our staff to feel empowered to bring their full, authentic selves to work and be part of a safe and supportive community.

ExtraCare is committed to making our recruitment practices as fair and inclusive as possible for all. This includes making reasonable adjustments to support candidates throughout the recruitment process.

ExtraCare does not participate in the current “UK Visa Sponsorship” scheme, and we would not be able to facilitate sponsorship.

ExtraCare reserve the right to close this advertisement early. Be one of the first to apply!

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