ResLife Assistant

ResLife AssistantRecruitment PackIndexOur MissionTo makestudentshappierOur VisionBournemouthUniversitystudents to be thehappiest in the countryWelcome from the CEOWhy work for SUBU?Our ValuesOur EnablersOur Strategic Goals What we want by 2028/2029The Recruitment ProcessWhat the team sayJob Description345679101113Introduction from the CEOThank you for your interest in joining ourteam at The Students’ Union atBournemouth University (or SUBU forshort). I am always excited to welcomenew colleagues to our committed andtalented team who work every day tocreate positive experiences for BUstudents. SUBU is dedicated to enriching the livesof Bournemouth University students,whether that is through clubs andsocieties, putting on events in ourvenues or by supporting students withour Advice Service. We exist to furtherthe interests of students atBournemouth University, and everyone inour team contributes to that.At SUBU, you’ll find people who arepassionate about their work, and believein our values of Supportive, Progressive,Integrity, Collaborative, and Equity.We want you to help us achieve ourstrategic goals. If you think you have theright skill set, a positive attitude and feelthat you can be a great addition to ourteam, we we would love to hear from you. In return we’ll give you a dynamic and funworking environment, where two daysare rarely the same. You’ll work in afriendly and ambitious team to create areal difference in the lives of ourmembers.At SUBU we want the right person for therole, so we recruit people, not CVs. If youare not sure if you have what is requiredin the person specification, but think youare a good fit for our organisation thenwe strongly encourage you to go for it!I look forward to your application, andhope to see you soon.Welcome3Andy SquireChief Executive OfficerWe stand with students through high and low - never alone,always supported.We show empathy and compassion.We understand and respond to what people need.Supportive: We’ve got your backWe’re bold, innovative, and always push for change that makesstudent life better.We pursue growth and learning to stay ahead of the curve. We actively seek, use, and respond to feedback.Progressive: Pushing for betterNo shady stuff - we’ll do what’s right even when it’s hard.We are authentic; our actions and words align. We are open and honest.We are accountable.Integrity: Doing what’s right16,000 voices, one community - we make things happenshoulder to shoulder. We work together and have fun together.Collaborative: Stronger togetherEveryone matters, everyone’s included, everyone gets their shot.We listen, embrace differences and work for a level playing field.We are proactive and focus on the process - not just the end result.We advocate and lobby on behalf of those who need it.Equity: Embracing individualityOur Values4Our Enablers5We are complex organisation: led by students, but also a registeredcharity and employer.Our governing documents need to be robust, but able to adapt to keepus effective, legal & responsible.We will ensure we d things in a transparent way so students know howthey can affect change.Governance: Building and maintaining strong relationships is vital to our continuedsuccess. Communication and staying true to our word makes us a trusted partnerRelationships:It’s in our name: we are a union of students, so all our members shouldfeel the things we do are relevant to them.A deep understanding of our member’s lives, excellent studentleadership and clear communication about our work and successes willensure we remain relevant to our members.Relevance: For SUBU to continue to serve students, it is vital that we are financiallyresponsible.We also seek to improve and diversify our income to invest more in ourwork for students.Our fundraising activities are targeted, profitable and efficents.Finance: SUBU benefits from the talented and driven people who work here, bothpermanent staff and students.We will attract and retain great people by offering a rewarding place ofwork with a supportive and collaborative culture.People and Culture: Delivering amazing support, activities and opportunities to students isnot enough. We must create a relationship with every member that promotes apositive emotional connection with us through common beliefs andpriorities.Brand Affinity: 1. TogethernessEvery student will have regular socialcontact and build meaningfulconnections at university.2. PurposeEvery student will have theopportunity to explore their passionand purpose, building independence,employability, and confidence.3. WellbeingAll students will thrive at university,knowing how to access support andnavigate challenges with resilience.4. IdentityStudents will feel they can bethemselves at university and identifywith SUBU as their students’ union.Our Strategic Goals To reach our vision we will focus on fourstrategic goals.6SUBU has been votedTwo years in a row!2024 - 2025BEST STUDENTS’ UNIONIN THE SOUTH WESTUK TOP 25 STUDENTS’ UNIONWhat we want by 2028/20298of student members vote in SUBU’s OfficerElections25%of BU students who say they are generallyhappy at university90%of students aware of, and engage with, whatSUBU offers (services, spaces, events)90%of students rate SUBU and Student Life as‘Good’ to ‘Excellent’ (WhatUni - UK Top 10)90%of students are happier and more confidentafter using SUBU’s services90%of students satisfied with SUBU’s representationof their academic interests (NSS - UK Top 25)80%of courses and major demographic groupsactively represented by Student Reps95%of students who engage with SUBU are morelikely to continue/complete their degree20%of students mention SUBU as a decisive factorwhen choosing Bournemouth University50%9The Recruitment ProcessWe welcome all applications and encourage candidates to apply regardless asto whether they feel they meet all criteria set out in the person specification.At SUBU we tackle imposter syndrome by focusing on what people can do andthe value they could bring to our organisation. Stage 2: Application ReviewAfter the closing date, we will review all applications.You will receive a confirmation email once your application has beensubmitted.If you are shortlisted, we will contact you by email to invite you to aninterview, including the date and time.If you are not shortlisted, we will let you know by email.Stage 1: ApplyYou can apply through our online recruitment portal. You’ll be able tocreate an account, complete your application in stages, and save yourprogress before submitting.Stage 3: InterviewIf invited to interview, you will meet with the hiring manager andmembers of the team.We will share details in advance so you know what to expect.The interview is designed to be supportive and give you theopportunity to talk about your skills, as well as ask any questions.Stage 4: OutcomeAfter your interview, we will contact you with the outcome.If successful, we will agree next steps with you, including your startdate and onboarding.If unsuccessful, we will let you know and can offer feedback tosupport your future applications.What the team sayTammy BowieStudent Opportunities ManagerJoined SUBU in 2023“I love working in an environment where no twodays are the same. One day we could bedelivering training for 100 people, and the next Imay be supporting students one-to-one.”Justyna King Junior Advice CaseworkerJoined SUBU in 2022“The organisation is progressive,attentive, and allows you to be the bestversion of yourself.” Andy Elsey External Partnerships ManagerJoined SUBU in 2014“I really appreciate the flexibility of therole around family life, particularly beingable to manage childcare and schoolcommitments.” 10MIRA KOSEVA Director of Membership Services Hi, I’m Mira Koseva, Director of MembershipServices at SUBU. I lead a range of ambitious, student facing teamsincluding Student Opportunities (Clubs, Societiesand Volunteering), Student Voice, SUBU Advice,and Democracy and Campaigns. My role brings meclose to the heart of the student experience,working in partnership with our student executiveteam and co-leading the development and deliveryof our new student happiness strategy. I’m passionate about student insight and thepowerful intersection between academic life andwider student experience. I believe in creating theconditions for students to feel they belong, to findtheir people and purpose, and to thrive as part of avibrant, fulfilling university community. Through innovative approaches, our teams havedelivered record levels of student engagement.Now, we’re excited to bring that same energy,creativity and commitment into the developmentof a new, student-inspired ResLife programme.11Meet the hiring managerFor an informal chat about this role please email mkoseva@bournemouth.ac.uk to setup a call. 12Job Title:Hours:Salary starting from:Responsible to:Responsible for:Place of work:ResLife AssistantPart time, approximately 6 - 8 hours per week, term time only(36 weeks). The role will include evening, weekend, and bankholiday working.£ 12.00 per hourResLife Programme managerN/ABournemouth University Halls of ResidencePurpose of roleThe role contributes to the delivery of activities and events that enhance the studentexperience, encourage participation, and support the development of social connectionsand life skills.ResLife Assistants actively engage with students living in their designated halls, helping tocreate inclusive, welcoming communities and supporting students in their transition touniversity life.By fostering a positive atmosphere and encouraging involvement, the role supportsstudent wellbeing, connection, and belonging, particularly for students who may be at riskof social isolation.About the roleThe ResLife Assistant supports the delivery of a lively, friendly, and supportiveresidential community within Bournemouth University halls of residence throughthe ResLife programme.Apply online via subu.org.uk/JobsResLife Assistant13Key TasksProgramme Delivery and EngagementSupport the delivery of a programme of social and community-buildingactivities for students living in university accommodation.Work collaboratively with SUBU staff, accommodation teams, and otherrelevant university stakeholders to encourage participation and engagement.Attend and support events and activities to ensure a positive and welcomingstudent experience.Social media and PromotionPromote ResLife activities and events through a range of methods, includingsocial and print media, noticeboards, word of mouth.With an interest in social media, contribute to the creation of content onrelevant social media platforms.Community BuildingProactively engage with students within the residential community,encouraging positive relationships between neighbours.Support students to connect with one another and participate in activities thatbuild friendships and social networks.Role model positive behaviour and promote respectful community standardswithin the accommodation.Welcome and SignpostingSupport student arrivals during arrivals weekends in collaboration withaccommodation providers.Assist with welcoming new residents, sharing information about the ResLifeprogramme, and signposting students to relevant communication platformsand SUBU services.Monitoring, Reporting and ComplianceAttend meetings with the line manager other ResLife Assistants to supportconsistency of practice and information sharing.Complete required paperwork and record-keeping to ensure key data andactivity information is logged accurately.Report accidents, incidents, or concerns in line with agreed Health and Safetyprocedures.Student Welfare and SafeguardingAct as a visible and approachable presence within the halls.Raise student welfare concerns with appropriate teams, including StudentServices and accommodation providers, in line with guidance and boundariesof the role.Identify and escalate behaviour or disciplinary concerns to halls managementwhere necessary.14Person SpecificationCurrent full-time undergraduate or postgraduate student at Bournemouth University.Understanding of issues, especially those related to communal living.Experience supporting events, activities, or initiativesKnowledge of health and safety requirements including risk assessments whenarranging or managing events, social or educational activities.Experience of living in university managed accommodation.Experience of working in a pastoral or similar role with students/young people.Experience and knowledge of SUBU and Bournemouth University.Excellent communication and interpersonal skills, including the ability to persuade,motivate and organise others.Mature outlook, reliable and flexibleDBS check will be requiredTraining and DevelopmentAttend mandatory training sessions to understand the ResLife programme, roleresponsibilities, health and safety requirements, and designated accommodationcontext.Engage positively with ongoing development and feedbackAccommodation RequirementThe ResLife Assistant is required to live in designated accommodation to effectivelyperform the role.If a ResLife Assistant is no longer able to carry out the duties outlined in thisdocument, they will be required to move out of the designated accommodation.Where the individual is covered by the BU accommodation guarantee, alternativeaccommodation will be provided by Bournemouth University.Where the individual is not covered by the BU accommodation guarantee,Bournemouth University will support the individual to source alternativeaccommodation, which may be outside the BU accommodation portfolio.The accommodation provided is single occupancy for the sole use of the ResLifeAssistant and must not be sub-let.subu.org.uk