Emmaus Norfolk & Waveney is looking for a compassionate and motivated Resettlement Coordinator to provide consistent, person-centred and trauma-informed support to residents as they prepare to move from supported accommodation into independent or shared housing.

This is an exciting opportunity to help people make a successful transition to independent living, providing practical guidance, emotional support and tailored planning every step of the way.

As Resettlement Coordinator, you will:

Support residents to prepare for and sustain independent tenancies, helping to prevent repeat homelessness.
Provide housing advice and guidance, including information about benefits and housing options.
Identify and coordinate support for additional needs, including mental health, wellbeing and addiction services.
Develop personalised resettlement plans that build confidence and independence.
Work closely with colleagues and external agencies to ensure residents receive the support they need.
Help refine and develop Emmaus Norfolk & Waveney’s resettlement programme, contributing to a best practice model over a three-year period.

Emmaus Norfolk & Waveney supports people at every step of the journey out of homelessness. We provide more than just a place to stay, we offer a stable home, meaningful work in our social enterprise and tailored support to help people rebuild their confidence, skills and independence.

Residents are at the heart of everything we do. Everyone living at Emmaus is supported to develop a personalised plan based on their goals and aspirations. Through work experience, training and wellbeing support, residents gain the skills and confidence they need to build the future they want.

Emmaus is a unique charity supporting people who have experienced homelessness and social exclusion. Across the UK, there are 29 Emmaus communities, stretching from Glasgow to Dover and Norfolk to South Wales. Together, the Emmaus Federation supports more than 1,000 people with experience of homelessness by providing a home, work opportunities and tailored support.

To apply, please download the recruitment information pack below and send the following to Anna Hunter at annahunter@emmausnw.org:

Your CV
A covering letter explaining why you are interested in the role and how your experience meets the requirements
A completed Equal Opportunities Monitoring Form (downloadable below).

Emmaus UK is committed to creating an inclusive workplace where everyone is treated with dignity and respect. We welcome applications from people of all backgrounds, regardless of age, disability, gender, gender identity, marital or parental status, race, religion or belief, sex or sexual orientation.

To ensure a fair recruitment process, all applications are anonymised during shortlisting. Candidates are assessed solely on their skills, experience and suitability for the role.

Connect with a cause that needs you!

Resettlement Coordinator