Repairs Administrator

Holiday Trading Scheme

Health Cash Plan

Free Blue Light Card

Salary £23,760.20 - £25,877.08 per annum (depending on experience)

Location Whitehall, Bristol

Hours 35 Hours per week, Monday to Friday

This is a {Advertised Permanent / Temporary}, {Advertised Full Time / Part Time} vacancy that will close in 20 days at 23:59 GMT.

The Vacancy

Repairs matter to residents, to homes, and to trust. We are looking to recruit an experienced Senior Repairs Coordinator who understands that great repairs are delivered through strong collaboration. Working closely with the customer service team and tradespeople, you will ensure every repair is handled efficiently, effectively and with the resident firmly at the centre, from first contact to final completion

If you have repairs and scheduling experience, we would love to hear from you!

About the role 

• Manage the end-to-end repairs process, ensuring jobs are raised, appointed, monitored and completed within target timescales

• Ensure all work orders contain accurate information, appropriate priorities, and correct diagnostics to achieve a first-time fix

• Ensure the repairs service meets all social housing consumer standards, particularly the Home Standard and Neighbourhood & Community Standard

• Support audits, inspections, and quality checks on completed works

• Ensure residents receive clear communication, high levels of service, and proactive follow-up throughout the repairs process

About you 

• Experience working in a housing repairs or property maintenance environment would be desirable

• Excellent organisational skills with the ability to manage competing priorities

• Confident in using housing management/repairs systems and Microsoft Office

• Excellent telephone manner and customer service skills

• Ability to communicate effectively with residents to diagnose the repairs issue

• Enjoy working with a team to deliver service excellence.

Interview dates: 16th 19th March 2026   

Job benefits 

• Equivalent to 22 days paid annual leave (excluding bank holidays), increasing to the equivalent of 25 after 5 years’ service (pro rata)

• Comprehensive and flexible induction provided and ongoing support

• Medical healthcare cash plan scheme

• Free enhanced DBS Check

• Blue Light Card discount service, offering online and high street discounts

• 45p mileage allowance (per mile)

• Cycle to Work Scheme

• Pension Scheme - Death in Service Cover Included

• Company Sick Pay – Linked to length of service

• Optima Health Employee Assistance Programme (provides a range of free, confidential services) and in-house Mental Health First Aiders available

Benefits

Established in 1941, Brunelcare is an award-winning Bristol based charity providing high-quality housing, care, and support for older people in the South West.

Today, across Bristol, South Gloucestershire, and Somerset, Brunelcare works to support people to remain as independent as possible, for as long as possible.

The extensive range of our services means that people can stay with us however their needs may change.

We are also widely recognised for our expertise and excellence in caring for people living with dementia, and for supporting their families.

As a charity, we do not pay dividends to shareholders, and any profit we make is reinvested back into the services we provide.

About Brunelcare

Brunelcare is an award-winning Bristol-based charity providing high-quality housing, care, and support for older people in the South West whilst also recognised for our expertise and excellence in caring for people with dementia. We are at the forefront of developing ways for people to stay as independent as possible whilst creating great communities to live, work, and thrive.

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Published

19 hours ago

Closing

in 20 days

{Expiry}