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Registered Service Manager - East Sussex

Role/Job Title: Registered Service ManagerLocation: Between 2 services - 3-5 St Matthews Road, St Leonards On Sea, East Sussex, TN38 0TN / 56 St Saviours Road, St Leonards On Sea, East Sussex, TN38 0AR

Hours:  37 hours per week (Monday - Friday 8:30am - 16:30pm)Salary: £31,669.04 / £16.46 per hour

Closing date for applications: Wednesday 28^th January 2026Interviews: Thursday 5^th February 2026 - 19 High Street, Battle, TN33 0AEFULL JOB DESCRIPTION AND PERSON SPECIFICATION

 

 

Equal Opportunity/Accessibility and Accommodations Statement:As a Disability Confident employer, Aspens Charities is committed to fostering an inclusive and supportive environment for individuals with disabilities. We actively promote the recruitment, retention, and career development of people with disabilities, recognising the invaluable contributions they make to our organisation. We are dedicated to ensuring an accessible recruitment process for all candidates. If you require any accommodations during the application or interview process, please don’t hesitate to reach out.

 

Aspens’ mission is to provide high-quality care and support to individuals on the autism spectrum and with learning disabilities; meeting their needs and aspirations and empowering them to learn and grow through an integrated network of services across the South-East.

We provide support and care to children, families and adults across Kent, East Sussex, West Sussex, Brighton and Hove, Surrey and the London Borough of Bexley. Our services include registered care homes; supported living; community outreach; day services, including pathways to employment; children and young people’s groups and support; specialist support; and free online support for families and carers across the South-East.

St Matthew Road:
A residential home and provides accommodation for up to 10 people with learning disabilities. In particular, they cater for people on the Autistic Spectrum, Asperger Syndrome, and Mental Health Issues. Accommodation is provided in two separate houses and within these properties, there are three self-contained units.

St Matthew Road is a registered care service providing accommodation for people with learning disabilities, complex needs and associated health issues.

Situated in St Leonards-on- Sea the property is located close to a post office, shops and medical centres. It is also within easy access of a train station, a park and gardens.

St Saviours:
We offer a semi-independent lifestyle. The people we support are supported according to their individual needs and they follow a structured timetable incorporating activity choices, daily household tasks and leisure time.

St Saviours is a large four-bedroom house situated in St Leonards-on-Sea. Our aim at St Saviours is to help the people we support enjoy living in the local community and to follow a varied high-quality lifestyle which reflects their own personality and choices. Each individual is encouraged to pursue their own hobbies and interests during leisure time and be themselves and relax in their own home after a busy day.

Aspens Charities are seeking an experienced and passionate Registered Service Manager to lead two well-established residential services, St Matts and St Saviours, supporting adults with learning disabilities, autism spectrum conditions, and associated mental health needs.

This is an exciting opportunity for a motivated manager who is committed to delivering high-quality, person-centred care while leading and developing a dedicated staff team.

What We Offer:

• Comprehensive Paid Trainingand opportunities for career progression, including recognised qualifications in health and social care
• Paid DBS Check(we will recover the cost should your employment terminate for any reason, other than redundancy, before passing your probation)
• Flexible Work Arrangementswith the option to take on additional bank shifts
• Annual Leave(including Bank Holidays) pro-rated based on your hours, with additional leave accrued with length of service
• Nest PensionandDeath in Service Benefit
• Access to a Dedicated Employee Assistance ProgrammeandMental Health First Aiders
• 20% Discountat Aspens High Street Stores for all staff
• Discounted Menuat the Bluebell Café (Pembury) for employees
• Refer a Friend Scheme– earn up to £250 for every successful referral
• Employee recognition programmes, including ‘Employee of the Month’

About the Role
As Registered Service Manager, you will have overall responsibility for the operational management, quality assurance, and development of both services. You will be a visible leader within the services, ensuring compliance with CQC regulations and Aspens Charities’ policies, while promoting a culture of excellence, inclusion and continuous improvement.

You will work closely with the Regional Area Manager and senior leadership team to drive service development, manage resources effectively, and ensure the best outcomes for the people we support.

Key Responsibilities

• Lead, manage, and develop a large staff team across two residential services
• Ensure services meet and exceed CQC standards and regulatory requirements
• Oversee care planning, risk assessments, safeguarding and quality assurance processes
• Manage recruitment, supervision, appraisals and staff development
• Ensure effective budget and resource management
• Promote person-centred care that supports independence, choice and dignity
• Build strong relationships with families, commissioners, and external professionals
• Drive service growth, development, and continuous improvement

About You
You will be an enthusiastic, organised and resilient leader with proven experience in managing residential care services.

Essential requirements:

• Level 5 Diploma in Leadership for Health & Social Care (or equivalent)
• Previous management experience within residential care services
• Strong knowledge of CQC standards, safeguarding, and relevant legislation
• Experience managing staff performance, HR processes, and investigations
• Excellent communication, leadership, and organisational skills

Desirable:

• Driving licence
• Experience supporting people with autism, learning disabilities, and mental health needs
• Knowledge of budget management and service development

This vacancy is open to internal and external applicants.

Closing date: 28 January 2026Interviews: 5 February 2025 (in person at Battle Office)

We’re looking for passionate individuals to help us ensure that every person we support lives a fulfilling life with dignity and independence.
Apply now and one of our team members will reach out to discuss the role further.
If shortlisted, we will contact you directly to schedule an interview. We strive to respond to all applicants; however, if you have not received a response within a reasonable timeframe, please feel free to contact us for a status update or feedback (where available). After the interview, you will be notified of the outcome. If successful, you’ll receive a formal offer in writing. Upon acceptance, we’ll guide you through the onboarding process, providing you with all the details you need.

 

Please note, any offer of employment will be subject to Disclosure and Barring checks (which we will arrange on your behalf if you don’t already have one) and satisfactory employment references.

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