Regional Head of Operations

Transform Lives as our Regional Head of Operations

Location:

South East (Surrey, Kent and East Sussex)

Salary:

£Excellent salary & £5k car allowance per annum plus benefits

-33 days annual holiday (incl. bank holidays)

Hours:

Full time, 37.5 Hours per week (Permanent)

 

Full UK Drivers License with access to your own vehicle

Make a Real Difference in Surrey, Kent and East Sussex

Are you ready to lead meaningful change in the lives of people with autism, learning disabilities and sight loss?

Join our passionate team as Regional Head of Operations and take charge of a thriving £6.5m operation that puts exceptional, personalised support at its heart. This isn't just another management role – it's your opportunity to drive strategic growth while ensuring every person we support with Learning Disability, Autism, Sight loss and Mental health receives truly exceptional Support achieving Quality of Life breaking the barriers. 

The region has been recognised through our annual Excellence Awards for the changes in people’s lives that have been recognised by their families and ourselves. Teams have also been successful at winning awards locally too.

What Makes This Role Special?

• Lead with purpose: Oversee support for individuals with 7,100+ support hours, with exciting expansion opportunities ahead
• Drive Strategic Growth: Shape the future of our services while maintaining the highest quality standards
• Innovate & Excel: Go beyond compliance to create creative solutions that break down barriers and maximise independence
• Make Your Mark:Lead regional developments that not only meet CQC requirements but exceed all expectations

What We're Looking For:

The Strategic Visionary

• Senior management experience in social care
• QCF Level 5 Leadership & Management qualification (or equivalent)
• Deep understanding of CQC requirements and health & social care regulations

The Inspirational Leader

• Exemplary leadership skills with a coaching and collaborative approach working closely with Operational Director and provides strong leadership to the Home Managers and support to the wider teams.
• Experience in leading Home Managers, team members and colleagues to ensure standards of performance are maintained and continuously improved wherever possible.
• Working closely and building relationships with families and commissioners
• Proven track record of managing change and delivering service improvements

The Passionate Advocate

• Understanding of Positive Behaviour Support and Autism principles
• Experience working with people with Learning Disabilities
• Passion for promoting Quality of Life for the people we support
• Commitment to promoting rights, inclusion, choice, and dignity

The Commercially-Minded Professional

• Strong budget and resource management skills
• Experience collaborating with Local Authorities and Commissioners
• Commercial acumen with focus on value-for-money service delivery
• Advocating compliance and implementation of best practice 

Ready to Take the Challenge?

If you're brave enough to make positive changes and have the strategic vision to drive growth while maintaining exceptional support standards, we want to hear from you.

This is more than a job – it's your chance to lead a team that believes people should be at the centre of their own care and support, with opportunities for employment, relationships, and full participation in community life.