Training Qualifications UK - Qualifications Engagement Coordinator

• posted on
• Posted Today

• job requisition id
• R7410

At AQA, we’re committed to advancing education and we’re committed to our people. As the largest provider of academic qualifications in the UK, we mark over 10 million exam papers each year and it’s our people who make this happen.

Permanent Full-time

Location: Remote, UK

Reports to: Stakeholder Engagement Lead

Salary: £26,000 - £33,000

Line management responsibilities: No

Closing date: 13/02/2026

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**Application Instructions:

Please apply directly to Training Qualifications UK – Qualifications Engagement Coordinator 

Applications submitted to AQA will be referred back to the sender**

For any queries relating to this role, please contact the Training Qualifications UK directly on the following email address: recruitment@tquk.org

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Overview

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Training Qualifications UK is the fastest-growing Awarding Organisation in the UK and a market-leading End-Point Assessment Organisation. We work with over 500 schools, colleges, universities, and training providers across the world to provide qualification certificates, endorsements, and apprenticeships to over 150,000 learners.

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What’s the secret to our success? Simply put, we do things differently here!

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The qualifications that we offer, and the assessments that we design and deliver, are the core of what we do. It is important that we are constantly delivering world-class service to our learners and Apprentices to ensure that assessments are valid and as stress-free as possible.

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The Qualifications Engagement Coordinator supports the delivery of structured, well-governed stakeholder and Subject Matter Expert (SME) engagement activity across the qualification lifecycle. The role ensures engagement activity is planned, coordinated, documented, and quality-assured, enabling stakeholder and SME input to be captured consistently and used effectively by qualification teams.

The post holder acts as a central coordination point between stakeholders, SMEs, and Qualifications team, ensuring engagement processes are followed, evidence is maintained, and activity is delivered to agreed timescales and standards.

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Key Responsibilities

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• Coordinate stakeholder and SME engagement activity in line with agreed engagement plans and frameworks.
• Schedule and support engagement activities, including meetings, workshops, surveys, and consultations.
• Act as the primary operational contact for stakeholders and SMEs involved in qualification activity.
• Ensure engagement activity is delivered to agreed timelines and quality expectations.
• Support the identification, onboarding, and coordination of Subject Matter Experts in line with defined criteria and processes.
• Maintain accurate records of SME involvement, including areas of expertise, engagement history, and declarations of interest.
• Ensure SMEs are provided with clear briefs, documentation, and expectations for their contribution.
• Escalate potential conflicts of interest or suitability concerns in line with governance processes.
• Capture, collate, and maintain records of stakeholder and SME feedback in agreed formats.
• Ensure engagement outputs are clearly documented, version-controlled, and stored in line with internal processes.
• Support the production of engagement summaries and evidence reports for Qualification Managers and Developers.
• Ensure audit trails are complete, accurate, and readily accessible.
• Liaise with Qualification Developers, Learning Resources, Assessment Design, and EQA colleagues to support engagement activity.
• Ensure relevant internal teams are informed of engagement schedules, outputs, and next steps.
• Support the smooth flow of information between stakeholders and qualification teams.
• Ensure engagement activity follows agreed stakeholder and SME engagement frameworks and templates.
• Identify and raise risks, gaps, or process issues relating to engagement activity.

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​Other Responsibilities

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• Contribute to continuous improvement of engagement processes through feedback and lessons learned.
• Support the Lead in delivering wider engagement initiatives and projects.
• Contribute to team planning, reporting, and operational updates.

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​Key Requirements

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Essential Criteria 

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Qualifications and Experience 

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• Experience supporting or coordinating stakeholder engagement, consultation, or partnership activity.
• Experience working in an education, training, qualifications, or regulated environment.
• Experience managing multiple tasks, stakeholders, or activities simultaneously.
• Experience producing clear records, summaries, or reports.

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​Knowledge  

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• Understanding of stakeholder engagement principles and structured consultation processes.
• Awareness of regulated qualifications and the importance of evidence-based decision-making.
• Understanding of the role of SMEs in informing qualification development or review.
• Awareness of confidentiality, data protection, and conflict of interest considerations.

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​Skills and Competencies

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• Strong organisational and coordination skills, with high attention to detail.
• Clear written and verbal communication skills.
• Ability to follow defined processes and ensure compliance with agreed standards.
• Ability to prioritise workload and meet deadlines in a fast-paced environment.
• Confidence to liaise professionally with external stakeholders and internal colleagues.

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​​Personal Attributes 

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• Methodical, reliable, and quality-focused.
• Collaborative and supportive team member.
• Proactive, with the ability to identify issues and escalate appropriately.
• Committed to continuous improvement and learning.

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​​Desirable Criteria 

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• Experience supporting SME engagement or expert panels.
• Familiarity with Ofqual-regulated qualifications or similar regulatory frameworks.
• Experience using stakeholder management or project tracking tools.
• Experience supporting audits or regulatory reviews.

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​Key Benefits

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• Training, Qualifications & Apprenticeships. It’s what we do!
• Company sick pay upon completion of probation.
• 25 days annual leave plus 8 days Bank Holiday (33 in total).
• Additional annual leave day each year, after 2 years of continuous service (up to 28 days).
• An extra day off to celebrate your birthday.
• Annual Loyalty Bonus.
• Annual salary review.
• Bupa healthcare benefits.
• Employee Assistance Programme (EAP)
• NEST pension.
• Cycle-to-work scheme.
• A positive and supportive working environment.
• Comprehensive onboarding.
• A workplace that supports a healthy work/life balance.

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*We are an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Should you require any additional support during the recruitment process due to a disability, please contact us so we can assist you.*

Recruitment Agencies

We have a preferred supplier list (PSL) in place.

Unsolicited CVs will be treated as a gift. We will not be subject to or liable under your terms and conditions for agency fees.

Full Job Description

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opportunities@aqa.org.uk

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