QA Test Analyst

Are you experienced in systems testing, with the ability to clearly explain Salesforce and administration processes to a broad range of stakeholders?

We’re looking for skilled, collaborative QA Test Analysts to protect releases by testing end-to-end supporter, income and permissions flows across Salesforce and key integrations, maintaining a reliable regression pack and raising precise, root-caused defects. In this role you'll ensure the Salesforce platform is stable, secure and compliant, and that changes land predictably through well-planned testing.

You'll also design and execute manual and automated tests, identify issues and their root cause, and work with engineers and admins to prevent recurrence, as well as safeguarding the data we release—through good test-data management and negative/permissions testing—and continuously improve how we test so quality, coverage and speed of delivery go up while risk goes down.

What does this role do?

As a QA Test Analyst you'll, 

• Take user stories and acceptance criteria and turn them into test cases that map to real Salesforce processes and objects
• Work out what we test, where (which sandbox), with what data, and what the exit criteria are
• Identify risks early — especially where data, consent, dedupe or integrations are involved
• Write and run manual tests for the core Salesforce journeys (supporters, donations/income, cases/requests, campaigns, bookings)
• Keep the automated regression pack up to date (we use Provar) so it reflects what we use in production

Could this be you?

To be successful in this role you'll have hands-on experience of testing a Salesforce-first environment (lots of Flows, record types, validation rules, permission sets), as well as experience of reading a Flow or a validation rule and designing a test around it.

You'll have an understanding of Salesforce permissions and ability to write negative tests (what should not be visible/doable) and you'll be a brilliant communicator who can explain and discuss Salesforce and administration process to a range of stakeholders.

You'll have an understanding of Salesforce permissions and ability to write negative tests (what should not be visible/doable) and you'll be a brilliant communicator who can explain and discuss Salesforce and administration process to a range of stakeholders.

About the team

You’ll be part of a skilled and supportive IT team that values curiosity, creativity, and collaboration. We work across a variety of exciting initiatives; from developing digital platforms that help dog owners to enhancing volunteer and data systems that expand our impact. 

Our culture is friendly, flexible, and purpose-driven, with most of your time spent working from home and regular, focused collaboration days in our London office. It’s an environment where people share ideas, learn from each other, and take pride in building technology that truly makes a difference.

Our culture is friendly, flexible, and purpose-driven, with most of your time spent working from home and regular, focused collaboration days in our London office. It’s an environment where people share ideas, learn from each other, and take pride in building technology that truly makes a difference.

About Dogs Trust

We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

Documents

To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
 

Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. Feel free to send us an email at

jobs@dogstrust.org.uk. We're here to support you every step of the way.