Pullman Dining Train Supervisor
Pullman Dining Train Supervisor
Team: Catering / North Yorkshire Pullman Dining Train.
Location: Based in Grosmont, Whitby.
Contract: Fixed Term to 30th September 2026.
Salary: £13.65 per hour, Minimum 28 hours per week.
What’s Involved
This role offers an exciting opportunity to combine hospitality expertise with technical knowledge in a unique setting, ensuring memorable experiences for all guests while maintaining operational excellence.
- Supervise the day-to-day delivery of our Pullman dining service in this hands-on role,
- Leading and supporting a team of stewards and volunteers to provide exceptional, silver-service standards
- co-ordinate an efficient meal service between the kitchen and dining carriages to fit our journey times
- help manage stock, cash handling and onboard standards
- support the delivery of charters
- deputise for the Pullman Team Leader when required.
- Own transport is essential due to the location at Grosmont (YO22 5QE).
About Us
The North Yorkshire Moors Railway (NYMR) is one of the world’s greatest heritage railways, operating 24 miles of track through the stunning North York Moors National Park. As a registered charity, our mission is to inspire all generations by preserving our rich industrial, cultural and natural heritage. We are looking for talented individuals who share our passion and want to be part of something truly special.
Do you have experience working at a supervisor level in a hospitality or catering environment? Are you interested in working in a small, friendly Pullman Dining Team? Would you like to help deliver a memorable fine-dining silver service experience aboard our heritage trains? No split or evening shifts?
Yes... Then this could be the job for you!
Personal Specification
Essential
- Experience working in a fine dining restaurant environment
- Minimum 2 years’ experience in a customer-facing supervisory role
- Strong communications and inter-personal skills
- Excellent customer service skills and people management skills
- Good organisational skills and the ability to meet deadlines under pressure
- Current Level 2 Food Hygiene Certificate
- Confident in cash handling
Benefits: At NYMR we value our staff and consider the work life balance, health, and wellbeing a priority. In return NYMR offer the following benefits.
- Free membership of “Health Assured” Employee Assistance Programme (EAP)
- 12 complimentary tickets per year between 1st March & 28th February.
- Spouse Travel Pass.
- Free Travel on NYMR services.
- 30% Discount in our Catering Outlets.
- 10% Discount in our Retail Outlets
- can apply for a Rail Staff Leisure Card on the National Rail Network, giving you up to a 75% discount on some fares.
- Can apply for a Heritage Railway Association's Privilege Pass
More Information
If you would like any further information please e-mail Kathryn Watson, Head of Commercial at kathryn.watson@nymr.co.uk
How to apply
Please read the Job Profile before completing the application form and then send it along with your CV to hr@nymr.co.uk
Closing Date: 29th June 2026 We will close the application should a suitable applicant be found.
Pullman Dining Train Job Profile
NYMR is committed to equality of opportunity and welcomes applications from all sections of the community. We are committed to safeguarding and promoting the welfare of all those who engage with us.
Our Values
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Care
People matter to us. We support one another with kindness, respect, diversity and inclusion.
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Engage
We share our passion, skills and knowledge to connect with our team and communities.
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Inspire
We create a positive environment where people can contribute, grow and make a difference.
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Adapt
We embrace change to be innovative, resilient, relevant and sustainable.