Property Services Support Assistant (Asbestos)

We are PFH. We are small and mighty, with less than 50 colleagues. We offer a great team culture where everybody matters and wants to make a difference to our residents to support our charity to be ‘more than a landlord’.

• Do you want to work somewhere that makes a genuine difference?
• Where you have autonomy?
• Where you’re trusted to make decisions?
• Where all colleagues are asked for their input?
• Where everyone can be involved in driving us forward?

Come and Join us, we’re ready to welcome you. Don’t miss out on your chance of joining the regions high performing customer focused housing association.

We Offer: 

Join us in the position of Property Services Support Assistant (Asbestos).  This is a Full-Time, Fixed Term (12 months) Contract. 

• Salary:£25761 per annum (with a review due in April 26)
• Hours:37 hours per week over 5 days ideally. However, we are open to some flexibility for the right candidate, subject to on target delivery of project delivery. We offer hybrid working with the opportunity for some home working – it is anticipated that this role will be office based for at least 2 days per week

 Location: Our office is located at 7 Beacon Way, Hull, HU3 4AE. 

Additional benefits include

• Family Friendly policies
• Christmas Closure
• Flexible working hours
• Excellent pension and benefits
• BHSF Health Cash Plan
• Retail Rewards

and you get your birthday off

The Role: 

Our Property & Compliance Team provide a comprehensive, customer orientated maintenance service to approximately 1400 homes across Hull. We are more than a landlord to our residents so the upkeep of our properties and the residents health, safety and wellbeing are our priority. This role sits alongside this team but with a dedicated focus on a key project, with a focus on asbestos surveys. As a result of the key focus, the position will report directly to the head of home service, receiving some support from the wider Property and Compliance Team.

Key responsibilities include: – 

• To keep asset management and compliance data up to date.
• This will include managing stock lists, and liaising with the key contractor to ensure appointments are successful and reports are received on time.
• You’ll work with the contractor to resolve access issues, chase services and reports to ensure all are completed in a timely manner.
• You’ll scrutinise complex reporting to ensure suitable quality
• You’ll process these certificates to maintain stock compliance with a high degree of accuracy.
• Where able to, you’ll undertake and provide administrative support to the wider Property Services Team, supporting with other compliance activities, invoicing, and resident communications.
• You’ll have a keen eye for tracking results so that you can report progress to the Head of Home Services on a regular basis, to support the provision of key written reports that keep the Senior Leadership, and Board informed of project deliverables.

The ideal candidates will have: – 

• Outstandingattention to detailand a focus onaccuracy
• Customer Service, and the ability toproblem solve, and manage expectations in a positive and calm manner
• Previous office administration experience, ideally within a Property/Compliance/Facilities role.
• Be able to work to deadlines, and manage conflicting priorities, escalating as required.
• Be comfortable working alone, and as part of a team
• Good working knowledge of Microsoft packages(particularly Excel) and a experience working within a customer management information database.

Our workforce is fundamental to our success with a drive to deliver quality services to our residents. So, if you have the above qualities, please apply via Indeed attaching your CV with a supporting statement detailing how you meet the essential criteria and what attracted you to this position.

Further information relating to this role can be found on the “Work for Us” section of our website www.pfh.org.uk. 
For an informal discussion with regards the role please contact our HR Team on 01482 223783 or recruitment@pfh.org.uk 

Applications are to be received no later than 9am:  Monday 2^nd March 2026 

We may, depending on applicant numbers, close or extend the closing dates for positions; we would therefore recommend an early application.

PFH is an Equal Opportunities employer and values diversity in the workplace.  We welcome applications from all suitably qualified persons regardless of race, gender, sexual orientation, disability, religion/beliefs, or age. 

We are committed to safeguarding vulnerable adults; therefore, clearance from the Disclosure and Barring Service is required prior to appointment. 

We understand our obligations under the General Data protection regulation (GDPR) and are committed to processing your data securely and transparently.  Your data (which may include that classed as a special category of personal data) will be processed in line with our legitimate interest to identify suitable candidates for the role, legal requirements or for performance of a task carried out in the public interest. We will treat your data with respect and retain for no longer than is necessary.  For further details and your rights please refer to our Fair Processing Notice (JOB APPLICANT DATA) available on our website here.