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Property Helpdesk Coordinator

THE ORDERS OF ST JOHN CARE TRUST
27,000 per year
Lincoln or Oxford/Aylesbury
Full-time
31st March 2026
Listed today

Property Helpdesk Coordinator

Property Helpdesk Coordinator

Salary: 27,000 per annum dependant on experience.

Location: Lincoln or Oxford/Aylesbury, hybrid 2-3 days per week onsite.

Hours of Work: 37.5 hours per week

About the role:To support the Helpdesk Manager and Property Team in the delivery of Compliance/PPM and Reactive to the care homes, other premises including day centres, and offices where applicable. To support with administration tasks in relation to statutory servicing, inspections, general maintenance, and contract management To support the homes with their reactive requests via the Helpdesk and monitoring the status of jobs via the CAFM system. Our residents are at the heart of our organisation. The ideal candidate will ensure each request that comes through to the helpdesk is followed from start to finish with the upmost care and updated on the CAFM system.

Maintain all aspects of the CAFM system which includes;Asset dataEstate DataContractor dataCompliance and Reactive data

About you:

  • Full UK driving licence
  • Strong Admin skills, attention to detail is key
  • At least 1 years’ experience of working in a similar role and of working within a property management team
  • Knowledge of building maintenance and associated risks and compliance issues
  • Experience of facilities management systems (CAFM)

What you will get in return:

  • 25 Days Holiday plus bank holidays
  • Nest Pension
  • Life Assurance
  • Flexible start/finish times
  • Development and progression opportunities
  • Access to blue light card, offering you discount on shopping, days out, restaurants and much more!