Project Leader - Care Centre (Overnight)
Project Leader - Care Centre (Overnight)
St George’s Crypt Care Centre (main site)
Permanent
29/05/2026
37 per week
ASAP
£37,280.71
Please see the attached job description for further details and the person specification relating to the role.
If you would like to apply, please send your CV and a cover letter to hr@stgeorgescrypt.org.uk by the 29th of May.
If you have any questions, don’t hesitate to ask.
St. George’s Crypt - Job Description
Job title: Project Leader - Care Centre (Overnight)
Reporting to: Deputy Head of Client Service
Direct Reports: Project Navigators, Security, Bank Staff
About the Charity:
‘Ending Homelessness, Restoring Lives, and Sharing God’s Love.’
Rooted in Christian compassion, our mission is to ensure that every person in Leeds has access to shelter, support, and dignity - regardless of background - through compassionate care on their journeys out of homelessness.
About Our Employees:
The twin objectives of St George’s Crypt are the relief of hardship and poverty among those living with homelessness, poverty and addiction in the city of Leeds and beyond, and the advancement of the Christian religion for public benefit. Therefore, it is key for the employees and volunteers of the Crypt to be sympathetic to the Christian faith which underpins all our work.
Safeguarding Responsibilities:
Enforcing the company’s safeguarding policy.
Being alert to and recognising welfare issues, being sure to challenge poor practice.
Sharing appropriate information with relevant people in accordance with legislation.
Continually working with the families of residents and service users, sharing information and contributing to plans if a concern is investigated.
Ensuring that all staff having contact with children, vulnerable adults and/or their families have received appropriate training on safeguarding issues.
To Understand and implement working practices set by the Safeguarding Adults and Children Board.
To understand and implement working standards set by the domestic violence and abuse quality mark documentation.
Charity Wide Responsibilities:
Model the Christian values of forgiveness and compassion in communicating with all staff, volunteers, and clients.
Value and respect the prayer life that underpins the work of the Charity.
Recognise the holistic needs of all service users both practical and spiritual and either respond directly or refer as appropriate.
Be willing to advocate the Charity to other churches and organisations.
Attend training courses and conferences in order to maintain personal development as agreed with Line Manager.
Due to the nature of the role and the workplace, the post holder must be over 18 years of age.
Job Purpose:
To be responsible for providing 24/7 accommodation support, coordinating a team of paid employees, bank staff, and security teams to facilitate a safe environment for those accessing St George’s Crypt Overnight Centre.
Under the leadership of the Head of Service, to strategically and sustainably lead the Overnight Centre, ensuring the project remains relevant to the city and is delivered in line with Leeds City Council priorities, the service delivery plan, and the ethos and trust deeds of St George’s Crypt.
To lead and develop a high-performing team of Project Navigators to deliver a transformational, sustainable, and safe service.
To work in partnership with external agencies to ensure the accommodation needs of residents are met in a professional, compassionate, and person-centred manner.
Key Responsibilities and Main Tasks:
Assess prospective residents to determine suitability for the service.
Review accommodation applications to ensure they meet the required standards and available resources of the building.
Maintain accurate records of resident’s income to support appropriate housing benefit applications for new residents.
Manage resident licence agreements and monitor resident behaviour in line with service expectations.
Oversee the overnight operations of the building and the management of staff teams.
Carry out regular building inspections to ensure the environment is safe and operational, escalating any repair issues as required.
Conduct routine checks of all resident areas to identify maintenance issues early and prevent escalation.
Coordinate with relevant departments to ensure timely completion of repairs and maintenance works.
Liaise with internal teams to repair or replace broken appliances and identify any internal /external systems requiring attention as required.
Maintain order within the community by enforcing rules around noise, anti-social behaviour (ASB), and conduct, addressing issues promptly to protect the safety and wellbeing of the building and wider community.
Manage anti-social behaviour cases where necessary, including taking action to address serious breaches of licence and / or SGC agreements or illegal activity on site.
Act as a neighbourhood liaison to ensure the local community is not negatively impacted by the service.
Oversee and monitor utilities for the building.
Ensure all organisational policies, procedures, and relevant health and safety legislation are consistently implemented and adhered to.
Work with partner agencies to ensure high standards of practice during overnight operations.
Maintain effective communication across all teams using Microsoft Teams, email, and staff meetings.
Develop and manage staff rotas, including bank and security staff, to ensure safe staffing levels and smooth shift transitions.
Arrange appropriate cover for annual leave, sickness, and other absences, and provide direct shift cover where required.
Participate in the weekend on-call rota and respond to emergencies in line with organisational policies and procedures.
Provide reports to the Deputy Head of Client Services (DHoCS), Head of Client Services (HoCS), and Leadership Team as required.
Attend meetings as directed by the Head and Deputy Head of Client Services.
Work collaboratively with the Daytime Project Lead to ensure seamless and consistent 24-hour service provision.
Financial and Administrative Responsibilities
Ensure all financial transactions are accurately recorded and monitored in accordance with the charity’s financial policies and procedures, including the safeguarding of client and organisational funds and property.
Maintain a sound working knowledge of the Housing Benefit framework, supporting and monitoring claims to maximise eligible income.
Complete and maintain clear, accurate, and timely financial documentation in relation to service delivery, ensuring appropriate audit trails and compliance requirements are met.
Maintain and regularly update a comprehensive directory of external support and maintenance services, ensuring staff have access to accurate and relevant referral pathways and support resources.
The tasks and responsibilities listed above are not exhaustive and may be amended according to the needs of the Charity. Employees are expected to work flexibly in responding to external and internal initiatives to support the needs of the Charity.
Person Specification:
Essential Charity Wide:
DBS Cleared
Up-to-date safeguarding training, with a strong understanding of safeguarding principles and responsibilities.
Flexible and adaptable approach to working arrangements in line with service needs.
Professional, reliable, and values-led approach to all aspects of the role.
Understanding of GDPR & data protection requirements.
Essential Job Role Specific:
Experience of leading, supervising, and supporting a team to achieve high standards of performance.
Experience of Housing management.
Excellent verbal and written communication skills.
Ability to maintain professionalism at all times, including handling sensitive information with discretion and confidentiality.
High levels of empathy, emotional resilience, and the ability to work effectively in challenging and fast-paced environments.
Skilled in managing complex or difficult situations calmly and decisively.
Flexible and adaptable approach to working hours and service demands.
Consistently professional attitude with a strong commitment to organisational values and service excellence.
Desirable Knowledge & Experience:
Experience of leading teams within a shift-based or 24-hour service environment.
Background in supported housing, homelessness, or services supporting individuals with chronic and complex needs.
Experience working with disadvantaged or vulnerable groups, including those affected by homelessness, asylum processes, substance misuse, or domestic abuse.
Experience within the voluntary or third sector.
Previous experience in care provision or residential support settings.
Experience of safeguarding vulnerable adults and children
Experience of supporting people who are victims of domestic violence
Knowledge and practical application of trauma-informed approaches.
Competence in using Microsoft Office applications and SharePoint.