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Project Lead: Carers Assessments Training & Awareness

CARERS' SUPPORT (BEXLEY)
Wolsley House, Crayford, Bexley
Full-time
9th February 2026
Recruitment pack

Project Lead: Carers Assessments Training & Awareness

Fixed Term (9 months) 14.4 (2 days) hours per week, £26,000 FTE, £7,800 actual p/a.

Application deadline: 9th February 2026 5pm

Message from Vikki Wilkinson, Chief Executive Officer

We are a charity established in Bexley for over 20 years,  set up by and for unpaid Carers
in and around Bexley. Our aim is to make a difference for carers every day and have a
positive impact on both the lives of our Carers and the communities in which we work.
We  offer  excellent  and  high-quality  services  including  counselling,  welfare  benefits
guidance, carers and care needs assessments, a Support Worker Service and a groups
programme,  but  our  strength  is  that  we  also  bring  to  our  work  ourselves  as  people:
committed, trying our best with a range of strengths, interests and experiences.

The  team  work  within  a  defined,  accountable  and  supportive  framework  but  with
autonomy,  transparency,  trust  and  commitment  to  support  thousands  of  local  unpaid
carers every year.

Our  values  are  really  important  to  us,  we  encourage  others  who  hold  these  values  to
consider joining the team.

We believe that building a strong culture is what builds a strong organisation,  which in
turn enables us to offer high-quality and impactful support for carers.

People First – We recognise and value people as individuals with individual needs and
feelings and we are committed to providing flexible and creative services in response.
Our focus is on putting people first and treating people how we would wish to be treated.
We are compassionate, warm, polite, empathetic, understanding and approachable.

Respect – We treat everyone with dignity, understanding and respect. We value diversity
and embrace people’s differences in the way we work.

Honesty and integrity – We believe that acting with integrity and honesty is integral to
our work; this means we do what we say we will and deliver our promises. We are open,
honest and transparent in the way we work.

Professional – We have a skilled and experienced team of staff and volunteers who are
committed  to  working  in  a  professional  way  and  delivering  excellence  within  all  our
services.

Valuing Our Volunteers - We have a dedicated and enthusiastic team of local volunteers
who support our work. We are led by a voluntary Trustee board who provide direction and
leadership to Carers Support (Bexley).

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Job description and person specification

Project  Lead:  Carers  Assessments  Training  &  Awareness  reporting  to  the  Chief
Executive

Location Our offices are at Wolsley House, Crayford, Bexley. Staff are encouraged to
manage  their  own  time  within  core  hours,  with  line  management  support,  with  a
presence in the office and community and with flexibility to work remotely.

Hours
Salary
Benefits

14.4 hours (2 days) per week
£26,000 per annum pro-rata £7,800 (Fixed term for 9 months)
25 days holiday (pro-rata) per annum plus bank holidays
6% pension contribution
Additional day off on your birthday and Christmas eve  each year
Paid carers leave
Employee Assistance Programme (EAP)

Purpose of the role

This role exists to improve outcomes for unpaid carers by strengthening how Carers
Assessments and Support Plans are understood, delivered, and valued across adult
social care and the voluntary sector. The postholder will lead a funded, time-limited
programme that delivers improvements in carer identification, assessment quality, and
carer-centred practice.

To deliver a high-quality training and awareness programme to a total of 50 adult social
care staff that increases workforce confidence, embeds carers’ lived experience into
practice, and contributes to improved outcomes for carers, in line with funder
expectations. The training is to be co-created with unpaid carers and is likely to be
delivered in small “lunch and learn” group sessions, scheduled over 6 months.

Main Duties

Contribution to Project Outcomes

•  Co-produced training materials that reflect carers’ lived experience.
•
•  An increase in staff confidence and knowledge.

Improved quality and consistency of Carers Assessments and Support Plans.

Key Areas of Focus

•  Leading the design and delivery of a training and awareness programme.

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•  Embedding carers’ voices through co-design and co-delivery.
•  Supporting cultural change towards carer-aware, person-centred practice.
•  Contributing to monitoring, evaluation, and reporting against funded outcomes.

Other

•  At times, it may be helpful to attend Board meetings and other meetings, for example

staff meetings. This would be within your contracted time.

•  Attending and participating in training or development required to ensure personal
and  professional  development  to  meet  the  requirements  of  your  role  and  the
charity’s standards.

Person Specification

Knowledge/Experience

Experience of training, facilitation, or workforce development.

Skills and Abilities

Communication

Excellent  communication  and  relationship  building  skills  which  enable  people  to  feel
comfortable, confident, and listened to.

Ability to work collaboratively with people with lived experience.

Time management and organisation

Excellent time management and organisational skills to be able to deal with a variety of
tasks and a range of priorities within specified timescales and with attention to detail.

Planning

Experience  of  being  able  to  plan  and  schedule  in  advance,  with  awareness  of
dependencies, conflicts or issues that may arise.

Ability to contribute to project evaluation and impact reporting.

Information Technology skills

Strong  IT  skills  and  be  competent  in  the  use  of  most  Microsoft  Office  applications
including Outlook, Word and Excel.

Personal Characteristics

•  Caring and considerate
•  Calm under pressure

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•  Organised
•  Committed to inclusion of people in all aspects of work and community life.
•  Enthusiasm to work as part of a team.
•  Enthusiasm for being in the community and working with multiple stakeholders.
•  Strong commitment to improving outcomes for unpaid carers.

How to apply

We welcome an informal discussion prior to application if you would like to discuss the
role
Vikki  Wilkinson,
vikkiwilkinson@carerssupport.org

questions.

contact

Please

have

any

or

Please submit a personal statement of up to 3 sides of A4 demonstrating how your skills,
interests and expertise meet the main duties  of the role  and the  person specification.
Please  also  submit  an  accompanying  CV.    We  can  only  consider  applicants  for
shortlisting who have submitted both a personal statement and a CV.

The  application  deadline  is  5pm  9th  February  2026.  Please  submit  via  e-mail  to
vikkiwilkinson@carerssupport.org

Interviews will be held at Wolsley House, Crayford in late-February/early March and will
be confirmed on applicants being shortlisted for interview.

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